HomeComplaints10bet Casino - Player's asking for account closure.

10bet Casino - Player's asking for account closure.

Amount: ??

10bet Casino
Safety Index:Above average
Submitted: 01 Apr 2023 | Case closed : 17 Apr 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from the Philippines would like to close their account. The complaint was rejected because the player didn't respond to our messages and questions.

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1 year ago

Delete account

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1 year ago

Dear rodriguezarem,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please clarify which account you want to close - casino.guru account or 10bet Casino account?

I will be waiting for your reply patiently.

Best regards,

Kristina

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1 year ago

Dear rodriguezarem,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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