The player from Italy cannot log in to his account. He receives a message that his password is incorrect. We rejected the complaint because the player didn't respond to our messages and questions.
Win Unique Casino - Player cannot access his account.
Amount: €8,000
Win Unique Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.1
Win Unique Casino has a Safety Index of 2.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
I have not been able to log into my account for several days. The casino does not answer me.
the password is incorrect.
I need urgent support.
Automatic translation:
Public
Public
3 years ago
Dear Pierpaolo,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Since you have filed this complaint 2 days ago, could you please advise if the issue is persisting? If yes, could you please post here a screenshot of the message you receive when you try to log in? Have you been able to log in and play without problems before? Are there any funds being held by the casino?
Looking forward to hearing from you.
Best regards,
Kristina
