The player's account got blocked for unspecified reason. The complaint was closed as the player stopped responding.
Wildz Casino - The player's account got blocked.
Amount: ??
Wildz Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.9
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Dear DonDome92,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wildz Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
2 years ago
Dear DonDome92,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Public
Public
2 years ago
Translation
I've verified my account multiple times and it's been approved multiple times...but every time I log out and back in the next day, the verification is gone and the account is locked
Automatic translation:
Public
Public
2 years ago
Dear DonDome92,
Did you ever receive a confirmation of the verification? Can you please forward your communication with the casino to nikolas.b@casino.guru?
