Wazamba Casino - Player’s complaining about the overall casino experience.

Peggior casino online in assoluto.

Payout a zero,

dei bonus publicizzati non ne ho ricevuto neanche uno.

Ho provato 8 casino online e questo è il peggiore in assoluto.

Alla richiesta di chiusura dell account non si sono neanche degnati di darmi i bonus che mi spettavano.

E sarebbero pure stati premiati?????

Immagino che gli sia costato parecchio sto premio e ciò spiegherebbe il payout a zero.

In altri casino perdi lo stesso ma qualche colpo vincente x allungare un po il tempo di gioco lo danno ed infatti ti diverti.

Peggiore è dire poco, schifoso calzerebbe meglio.

Rodolfo B***

Dear Rodolfo,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear Rodolfo,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.