I had made a crypto deposit and my wins were over $800 when I had completed the wagering terms. I purposely checked with chat to make sure that I knew exactly what to expect with the payout. The representative clearly told me that the bonus had already been removed from the $800+ i had wehn i completed the terms and that my payout would be $543.80. Not only have I not received any payout whatsoever, but they removed the extra $379.14 (which would have included the $59.80 bonus amount) then they deducted it a SECOND time on 4/12 leaving me with $486.71. In which they haven't paid that out either. Below you will find the transactions. And below that you will find the conversation with the chat representative.
DateTransactionAmount04/12/2024 03:00 PMPromo Deduction Withdrawal Approved!-$59.8004/12/2024 03:00 PMPromo Deduction Withdrawal Requested-$59.8004/12/2024 02:59 PMDirectDeposit Withdrawal Requested-$486.7104/12/2024 02:58 PMDirectDeposit Withdrawal Declined$543.8004/07/2024 05:12 PMDirectDeposit Withdrawal Requested-$543.8004/07/2024 04:49 PMCoupon Reversal Withdrawal Approved!-$379.1404/07/2024 04:49 PMCoupon Reversal Withdrawal Requested-$379.14
whats the amount that i'm allowed to request for a withdrawal?
Apr 7, 6:51 PM
B Andris
$50 XTRA Cash Back: Maximum cash out is $1000.
i mean for my current deposit on vegas casino
bc with your other casinos i have requested cashouts then have been denied and they adjust it and take forever
so what is the exact amount that i am allowed to cashout?
so that i can skip being denied and having to wait an additional week or 2
Apr 7, 6:56 PM
B Andris
Terms & Conditions https://www.vegascasinoonline.eu/TERMS/winslots.php
Coupon Code: WINSLOTS: Maximum cash out is 20 times the deposit amount linked to the promotional code WINSLOTS, up to $5,000, depending on the player class and based on a deposit amount of $250, but it in no case can exceed the maximum $5,000 payout. Once the wagering requirement is met, all balances exceeding the maximum cash out allowed will be void and automatically deducted from the account. At this point the player may request the funds. If chooses to continue playing instead, any additional winnings exceeding the maximum cash out allowed will be voided and forfeited. The Bonus Amount is non cashable and will be removed from the associated cash out.
$50 XTRA Cash Back: Maximum cash out is $1000. Once the wagering requirement is met, all balances exceeding the maximum cash out allowed will be void and automatically deducted from the account. At this point the player may request the funds. If chooses to continue playing instead, any additional winnings exceeding the maximum cash out allowed will be voided and forfeited. The Bonus Amount is non cashable and will be removed from the associated cash out.
ok bu i deposited with crypto
so i'm asking you the exact number
not the information
crypto has an exchange rate. plus i had way more then the $540ish so i dont know if the bonus amount was deducted yet?
Apr 7, 7:03 PM
B Andris
You played whit the $50 XTRA Cash Back: Maximum cash out is $1000.
for vegas casino? no i played with a crypto deposit
so it was 20 times
Apr 7, 7:05 PM
B Andris
high country casino
jaimev33
as I already stated above vegas casino
read my messages above
Apr 7, 7:05 PM
B Andris
could you share your username or email address for for vegas casino
jaimev33
Apr 7, 7:05 PM
B Andris
$27.19 x 20 = 543.8
Max cash out $543.80
ok, thank you.
so the bonus was already removed
Apr 7, 7:08 PM
B Andris
You have met the bonus WINSLOTS wager requirements already
You can keep taking advantage of the promotion codes on your next deposit
i meant the bonus that i used to win from the last deposit
it was already removed from my winnings, correct?
my winnings were $800ish, so the bonus i had used was already deducted from that?
Apr 7, 7:15 PM
B Andris
Yes, is was removed, Playable Balance: $2.71
no bonus active in your balance right now
ty
Apr 7, 7:18 PM
Apr 7, 7:19 PM
B Andris
You are welcome
I had made a crypto deposit and my wins were over $800 when I had completed the wagering terms. I purposely checked with chat to make sure that I knew exactly what to expect with the payout. The representative clearly told me that the bonus had already been removed from the $800+ i had wehn i completed the terms and that my payout would be $543.80. Not only have I not received any payout whatsoever, but they removed the extra $379.14 (which would have included the $59.80 bonus amount) then they deducted it a SECOND time on 4/12 leaving me with $486.71. In which they haven't paid that out either. Below you will find the transactions. And below that you will find the conversation with the chat representative.
DateTransactionAmount04/12/2024 03:00 PMPromo Deduction Withdrawal Approved!-$59.8004/12/2024 03:00 PMPromo Deduction Withdrawal Requested-$59.8004/12/2024 02:59 PMDirectDeposit Withdrawal Requested-$486.7104/12/2024 02:58 PMDirectDeposit Withdrawal Declined$543.8004/07/2024 05:12 PMDirectDeposit Withdrawal Requested-$543.8004/07/2024 04:49 PMCoupon Reversal Withdrawal Approved!-$379.1404/07/2024 04:49 PMCoupon Reversal Withdrawal Requested-$379.14
whats the amount that i'm allowed to request for a withdrawal?
Apr 7, 6:51 PM
B Andris
$50 XTRA Cash Back: Maximum cash out is $1000.
i mean for my current deposit on vegas casino
bc with your other casinos i have requested cashouts then have been denied and they adjust it and take forever
so what is the exact amount that i am allowed to cashout?
so that i can skip being denied and having to wait an additional week or 2
Apr 7, 6:56 PM
B Andris
Terms & Conditions https://www.vegascasinoonline.eu/TERMS/winslots.php
Coupon Code: WINSLOTS: Maximum cash out is 20 times the deposit amount linked to the promotional code WINSLOTS, up to $5,000, depending on the player class and based on a deposit amount of $250, but it in no case can exceed the maximum $5,000 payout. Once the wagering requirement is met, all balances exceeding the maximum cash out allowed will be void and automatically deducted from the account. At this point the player may request the funds. If chooses to continue playing instead, any additional winnings exceeding the maximum cash out allowed will be voided and forfeited. The Bonus Amount is non cashable and will be removed from the associated cash out.
$50 XTRA Cash Back: Maximum cash out is $1000. Once the wagering requirement is met, all balances exceeding the maximum cash out allowed will be void and automatically deducted from the account. At this point the player may request the funds. If chooses to continue playing instead, any additional winnings exceeding the maximum cash out allowed will be voided and forfeited. The Bonus Amount is non cashable and will be removed from the associated cash out.
ok bu i deposited with crypto
so i'm asking you the exact number
not the information
crypto has an exchange rate. plus i had way more then the $540ish so i dont know if the bonus amount was deducted yet?
Apr 7, 7:03 PM
B Andris
You played whit the $50 XTRA Cash Back: Maximum cash out is $1000.
for vegas casino? no i played with a crypto deposit
so it was 20 times
Apr 7, 7:05 PM
B Andris
high country casino
jaimev33
as I already stated above vegas casino
read my messages above
Apr 7, 7:05 PM
B Andris
could you share your username or email address for for vegas casino
jaimev33
Apr 7, 7:05 PM
B Andris
$27.19 x 20 = 543.8
Max cash out $543.80
ok, thank you.
so the bonus was already removed
Apr 7, 7:08 PM
B Andris
You have met the bonus WINSLOTS wager requirements already
You can keep taking advantage of the promotion codes on your next deposit
i meant the bonus that i used to win from the last deposit
it was already removed from my winnings, correct?
my winnings were $800ish, so the bonus i had used was already deducted from that?
Apr 7, 7:15 PM
B Andris
Yes, is was removed, Playable Balance: $2.71
no bonus active in your balance right now
ty
Apr 7, 7:18 PM
Apr 7, 7:19 PM
B Andris
You are welcome