HomeComplaintsVbet Casino - Player is complaining about a casino.

Vbet Casino - Player is complaining about a casino.

Amount: ??

Vbet Casino
Safety Index:Low
Submitted: 25 Jan 2020 | Case closed : 28 Jan 2020
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

4 years ago

The player created and verified his account at this casino. He claimed a deposit bonus and he could place bets only a few cents high. This made it virtually impossible to fulfill the wagering requirements. We closed this complaint at the player's request.

Public
Public
4 years ago

Absurd, this VBET is a scam company!

 


I registered and verified my account 15 days ago. I never deposited. Today, before to deposit, I saw the maximum amount for some soccer games and NBA... There was displayed to let bet 200 300 500 1000 and more. Then, I resolved to deposit, win a bonus 100% and placed one bet of my amount deposited+bonus

 

IN 5 MINUTES, THIS SITE CHANGED MY MAXIMUM LIMIT PER BET FOR RIDICULOUS CENTS 0,01 0,02 0,05 AND SIMILARS! As one customer can to complete one rollover of 2000eur playing bets of 0,01 0,02 0,03?! The system is projected for to do this! This is a scam company for to do honest users to create account and deposit money there, and they to take your money making impossibles requirements for complete rollover and to try have some profit!

 

I went in live chat to inform about this believing to be some failure of system, but aren't. Searching in Google and found thousands users reporting the same fraud actions of VBET.

 

The reply of them are which the limits are done by system. Nothing more than this. This is a patetic reply! Think you needing to place millions bets of 0,01eur for to complete 2000eur rollover! This is or not a scam company action?! Of course which yes.

 

Who to register and deposit money in this site, will to lost it! You already was advised of this now!

Public
Public
4 years ago

Dear Henrique,

Thank you for submitting your complaint and bringing this problem to our attention. I am very sorry you experienced this. I will try my best to help you. Do you have a screenshot where it is clear to see that you can place bets only this low? If yes, would you be so kind and post it here or send it to my email address (kristina.s@casino.guru)?

Thank you in advance for a reply.

Best regards,

Kristina

Public
Public
4 years ago

We closed this complaint at the player's request.

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