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All25,836Opened874Unresolved3,311Resolved7,452Rejected14,199
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Unresolved Our verdict

No reaction

Black points: 187
Disputed amount: A$1,400

House Of Pokies Casino - Player’s winnings have been cancelled.

House Of Pokies Casino
 Submitted: 21 May 2020
Closed Our verdict

Other

Disputed amount: A$500

Kaulana Casino - Player is criticizing verification process and customer service.

Kaulana Casino
 Submitted: 20 May 2020
Closed Our verdict

Player stopped responding

Disputed amount: 1 лв

WinBet Casino BG - Player complains that they didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

WinBet Casino BG
 Submitted: 20 May 2020
Closed Our verdict

Player stopped responding

Disputed amount: €391

BlackDiamondCasino - Player’s withdrawal has been delayed and website seems do be offline.

BlackDiamondCasino
 Submitted: 20 May 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €6,500

BetFlag Casino - Player complains that he didn’t win anything.

BetFlag Casino
 Submitted: 20 May 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €25

Casino765 - Player is complaining about a No Deposit Bonus.

Casino765
 Submitted: 20 May 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Casoo Casino - Player’s request for self-exclusion has been ignored.

Casoo Casino
 Submitted: 20 May 2020
Closed Our verdict

Player stopped responding

Disputed amount: €2,000

Casino765 - Player has been trying to close his account for two weeks.

Casino765
 Submitted: 20 May 2020
Closed Our verdict

Unjustified complaint

Disputed amount: $350

True Blue Casino - Player’s winnings have been canceled.

True Blue Casino
 Submitted: 20 May 2020
Unresolved Our verdict

Insufficient evidence from casino

Black points: 1,123
Disputed amount: €1,025

Casino Venetian - Player is complaining about this casino.

Casino Venetian
 Submitted: 20 May 2020
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