HomeOnline casinosBig Wins Casino Review

Big Wins Casino Review

avatarMichaela S.
Last updated 09/2025
Safety Index
6.9
User feedbackNot enough data
4 reviews
avatarMichaela S.
Last updated 09/2025

Casino closed

Big Wins Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Good selection of games
  • Very high withdrawal limits
  • Supports lots of cryptocurrencies
  • Quick registration with only basic information
  • Limited responsible gaming options
  • Not all games are available for all countries
  • Deposit and withdrawal fees

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3

Transaction limits

Withdrawal limits
40 BTC
 per month
10 BTC
 per week
Win limits
Unknown

Language options

Website
Available in 2 languages
EnglishFinnish
Live chat
Available in 2 languages
EnglishFinnish
Customer support:
Available in 2 languages
EnglishFinnish

Big Wins Casino Review

Big Wins Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Big Wins Casino achieved an Above average Safety Index of 6.9. It is a solid choice for players who care about fairness and safety. Our full Big Wins Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – Big Wins Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Big Wins Casino, we have looked closely into the Terms and Conditions of Big Wins Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Big Wins Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Big Wins Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Big Wins Casino has achieved a Safety Index of 6.9, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Terms and Conditions of Big Wins Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Big Wins Casino during our review.

Big Wins Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 910 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Big Wins Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 4 player reviews of Big Wins Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Big Wins Casino

Big Wins Casino is in the ownership of EastPoint Operations B.V. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

Big Wins Casino holds a gambling license in Curaçao issued by Curaçao Interactive Licensing.

Withdrawal limits, win limits, and payment method options

Big Wins Casino supports 18 payment methods. This includes: PaysafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, Litecoin (LTC), Ripple (XRP), Binance Coin (BNB), Tron (TRX), Cardano (ADA), Dogecoin (DOGE), USD Coin (USDC), Rapid Transfer, Dai (DAI), Bitcoin Cash (BCH), Binance USD (BUSD), Ethereum (ETH), Tether (USDT).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
BTC 10 per week No win limit
BTC 40 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Big Wins Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Finnish Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Big Wins Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Big Wins Casino as good.

Casino games and slots available at Big Wins Casino

Big Wins Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.

The casino's game library includes titles from 40 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, Relax Gaming, Bullshark Games, Oryx Gaming, Fantasma Games, Fugaso, Mancala Gaming, Aviatrix, Spribe, Kiron Interactive, 3 Oaks Gaming, Gamzix, Kalamba Games, Golden Hero, SlotMill, Hacksaw Gaming, PG Soft (Pocket Games Soft).

Big Wins Casino bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 2 bonuses from Big Wins Casino in our database, which include:

  • 100% up to $40,000
  • 200 EXTRA SPINS on Book of Dead

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner EastPoint Operations B.V.
  • Established 2023
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Big Wins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Average
Total complaints: 7
Last updatedLast updated
  • Opened 0
  • Unresolved 3
  • Resolved 2
  • Rejected 2
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates with an unverifiable license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    User reviews of Big Wins Casino

    This is a place to share experience with Big Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 4 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    I always play at this casino they pay super well and the pix drops instantly I've never had any problems with this casino I recommend it very good
    • Payment falls on time
    • Unlimited withdrawals
    • No referral bonus
    • They do not offer new user bonuses
    • Lucky roulette only pays low prizes
    • 2 years ago
    Finally found a really pleasant casino. I may not agree to play anywhere else because here we are really loyal to loyal players. I recommend you try it, you might not play anywhere else😁
    • Fast withdrawals
    • Nice tournaments
    • Good loyalty rewards
    • Cashback
    • Wonderful and fast customer service
    • Clear pages
    • 2 years ago
    This is warning to all that do not use a site like this or support this kind of casino ever. I asked them is it possible to refund based on my difficulties. It took a week and they asked me a lot of different documents. I sent them very private information about my difficulties, doctors statement, 8!!! Different Bank statements. I thought that this was meaning that they will refund me as there were so many documents they asked. But definitely not. They only said that refund denied and I have accepted the terms. And this is where they needed over 10 private documents regarding me? This has caused me so much stress and anxiety. I really wouldnt want anyone to have these details and I wouldnt have send those if I would have known that. I have never seen anything like this. Honestly speaking disgusting behaviour towards someone who is already in vulnerable position. Stay away from a place like this! They have now blocked my contacts, I cant send emails or go to live chat. This was while I was waiting for an answer that why my refund was denied. I have now sent very private documents to them and they have blocked me after completely, this is stressing me out so much. I have never been treated as badly. Stay away from here! If you will have any issues they can just block you without any answers.
    • Asking multiple private documents for nothing
    • No care towards someone who is already sick
    • Making desicion for complaint that didnt say basically anything regarding that and why it was denied
    • Dont give any answers and block you so you cant contact them
    • 3 years ago
    Seems fair and good casino. I had some problems that was resulted quickly. Fair and good offers as spins has no wagering. Friendly customer service. Seems really hard to win, and many dead spins. I would prefer places that offers highest possible rtp.
    • Good offers
    • Friendly customer service
    • Low Rtp for play and go/ maybe for other slots also
    • Hard to win and I have seen such many dead spins

    Big Wins Casino discussion

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