Big Wins Casino Review

Name: Big Wins Casino Review
Item: Big Wins Casino
Rating: 7.0
Author: Stefan Manson

7.0/10Safety Index Above average by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Find on Google

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Payment methods

Show all (16)

Withdrawal limits

per month

40 BTC

per week

10 BTC

Owner EastPoint Operations B.V.

Established 2023

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (CIL) (Unverifiable)

OverviewBonusesUser reviews3Safety Index explainedDiscussion3Payment methods16

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Big Wins Casino Review

We've thoroughly reviewed Big Wins Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Big Wins Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Big Wins Casino has an unverifiable license. We tried to check and verify the casino's license, but we were unable to do so. For this reason, we cannot be certain that the casino actually has this license.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 312 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Big Wins Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Big Wins Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (16)

Withdrawal limits

per month

40 BTC

per week

10 BTC

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (40)
Game providers (40)

Positives

Good selection of games
Very high withdrawal limits
Quick registration with only basic information

Negatives

Relatively new casino, not yet proven by time

Interesting facts

Small international casino
Accepts only cryptocurrencies

Author & Guarantor: Stefan Manson Last updated: 27 Sep 2023 Anything incorrect or missing? Let me know

Big Wins Casino bonuses

Browse all bonuses offered by Big Wins Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Big Wins Casino

This is a place to share experience with Big Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Jokuvaan123

Novice

• 3 months ago

Finally found a really pleasant casino. I may not agree to play anywhere else because here we are really loyal to loyal players. I recommend you try it, you might not play anywhere else😁

Fast withdrawals
Nopeat kotiutukset
Nice tournaments
Mukavia turnauksia
Good loyalty rewards
Hyviä uskollisuus palkintoja
Cashback
Cashback
Wonderful and fast customer service
Ihana ja nopea asiakaspalvelu
Clear pages
Selkeät sivut

Mag7

Apprentice

• 5 months ago

This is warning to all that do not use a site like this or support this kind of casino ever. I asked them is it possible to refund based on my difficulties. It took a week and they asked me a lot of different documents. I sent them very private information about my difficulties, doctors statement, 8!!! Different Bank statements. I thought that this was meaning that they will refund me as there were so many documents they asked. But definitely not. They only said that refund denied and I have accepted the terms. And this is where they needed over 10 private documents regarding me? This has caused me so much stress and anxiety. I really wouldnt want anyone to have these details and I wouldnt have send those if I would have known that. I have never seen anything like this. Honestly speaking disgusting behaviour towards someone who is already in vulnerable position. Stay away from a place like this! They have now blocked my contacts, I cant send emails or go to live chat. This was while I was waiting for an answer that why my refund was denied. I have now sent very private documents to them and they have blocked me after completely, this is stressing me out so much. I have never been treated as badly. Stay away from here! If you will have any issues they can just block you without any answers.

Asking multiple private documents for nothing
No care towards someone who is already sick
Making desicion for complaint that didnt say basically anything regarding that and why it was denied
Dont give any answers and block you so you cant contact them

Anonymized318

Junior Apprentice

• 1 year ago

Seems fair and good casino. I had some problems that was resulted quickly. Fair and good offers as spins has no wagering. Friendly customer service. Seems really hard to win, and many dead spins. I would prefer places that offers highest possible rtp.

Good offers
Friendly customer service

Low Rtp for play and go/ maybe for other slots also
Hard to win and I have seen such many dead spins

Safety Index of Big Wins Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Big Wins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.0/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Operates with an unverifiable license

Complaints about Big Wins Casino and related casinos (5)

5All0Opened2Not solved2Solved1Rejected

Complaints directly about Big Wins Casino

Resolved Our verdict

Case closed

Disputed amount: ¥12,000

Player’s withdrawal is delayed and under review.

The player from Japan had cleared betting conditions and attempted to withdraw 12,000 yen, however, after seven days the funds had not been deposited. Support had repeatedly stated that the issue was under review with the relevant department, but no resolution had been reached at that point. The player had been advised to wait for two weeks before escalating the issue. After the waiting period, the player reported that the withdrawn funds had been successfully transferred. We had marked the complaint as 'resolved' in our system.

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Submitted: 19 Apr 2024

Unresolved Our verdict

No reaction, passive regulator

Black points: 91

Disputed amount: £185

Player's withdrawal is blocked and unpaid.

The player from the United Kingdom had tried to withdraw £185 on the 2nd of December, 2023, but had not received the funds and had subsequently been blocked from the casino, with no replies to her emails. The player had confirmed that her account was verified and she had fulfilled the wagering requirements. Despite repeated attempts to contact the casino for a resolution, we had not received a response. As a result, we had marked the complaint as 'unresolved', which could have negatively affected the casino's rating. We had advised the player to contact the Curacao Gaming Authority for further assistance.

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Submitted: 02 Jan 2024

Unresolved Our verdict

No reaction, passive regulator

Black points: 221

Disputed amount: £250

Player's withdrawal is delayed.

The player from the United Kingdom had experienced a delay with a pending withdrawal from a casino since the 26th of October. The player confirmed that her account had been verified and no bonus was used to accumulate the winnings. Despite multiple attempts, the casino had not responded to the complaint. We had marked the complaint as 'unresolved', which might have negatively affected the casino's rating. We advised the player to contact the Curacao CIL Gaming Authority for further assistance.

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Submitted: 22 Nov 2023

Resolved Our verdict

Case closed

Disputed amount: £900

Player has issues with account verification.

The player from the UK cannot verify his account on bigwincasino.bet as the option is unavailable. Attempts to reach customer service for assistance have been unsuccessful. The player was informed his account was successfully verified, and we closed the complaint as resolved.

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Submitted: 09 Aug 2023

Case closed Our verdict

Other

Disputed amount: €25,000

Player's requesting a refund of his deposits.

The player from Austria is requesting a refund of his deposits after the casino kept an account of the player open even after his country became restricted. We rejected the complaint due to fact the player was banned from our site for his serious health issues and threatening to take legal actions against our employees.

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Submitted: 05 Jun 2023