HomeOnline casinosAlphabook Casino Review

Alphabook Casino Review

avatarAndrej P.
Last updated 11/2024
Safety Index
6.4
User feedbackGood
6 reviews
avatarAndrej P.
Last updated 11/2024

Casino closed

Alphabook Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Extensive collection of games from multiple providers
  • Various responsible gaming options available
  • Live dealer games are available
  • Nice website
  • Not all game providers are available for all countries

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14 Not Available: 1

Transaction limits

Withdrawal limits
€50,000
 per month
€5,000
 per day
Win limits
Unknown

Language options

Website
Available in 6 languages
EnglishGermanRussianSpanishFinnish 1 more
Live chat
Available in 6 languages
EnglishGermanRussianSpanishFinnish 1 more
Customer support:
Available in 6 languages
EnglishGermanRussianSpanishFinnish 1 more

Alphabook Casino Review

Alphabook Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Alphabook Casino has a Below average Safety Index of 6.4, which makes it a less than ideal option for most players in terms of fairness and safety. Carry on reading our Alphabook Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Alphabook Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Alphabook Casino, we have looked closely into the Terms and Conditions of Alphabook Casino and reviewed them. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Alphabook Casino is a small to medium-sized online casino based on our estimates or collected information. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

We did not find Alphabook Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All in all, when combined with other factors that come into play in our review, Alphabook Casino has landed a Below average Safety Index of 6.4. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Alphabook Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Alphabook Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Alphabook Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 941 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Alphabook Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 6 user reviews of Alphabook Casino, giving it a Good User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Alphabook Casino company information and licenses

Alphabook Casino belongs to Alphabook N.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

To the best of our knowledge, Alphabook Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

Alphabook Casino accepts 33 payment options. This includes: Skrill, Neteller, VISA, Mastercard, Neosurf, Maestro, Boleto Bancário, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Santander, Flexepin, Pay by Bank, PayDo, Ethereum (ETH), Binance Coin (BNB), PIX, Tether (USDT), Litecoin (LTC), Binance USD (BUSD), Itaú, Avalanche (AVAX), Bradesco, USD Coin (USDC), Banco do Brasil, Dai (DAI), Caixa, Banco Banrisul, Loterias Caixa, Polygon (POL), Banco Safra, PicPay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 50,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Alphabook Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Alphabook Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Alphabook Casino has a good customer support based on the responses we have received during our testing.

Alphabook Casino casino games and slots

You can play these types of games at Alphabook Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.

Titles supplied by 64 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, High 5 Games, Relax Gaming, Betgames, GTS, Smartsoft Gaming, Turbo Games, Platipus, Slotopia, Swintt, Indigo Magic, Amigo Gaming, G Games, BF Games, Aviatrix, Gamomat, Kiron Interactive, Galaxsys, Reevo, Betsolutions, Mascot Gaming, Vivo Gaming, Onlyplay, Amusnet, PG Soft (Pocket Games Soft), Oryx Gaming, Gaming Corps, Games Inc., TVBet, Plank Gaming, Fugaso, Fazi, Retro Gaming, Gamzix, 3 Oaks Gaming, Kalamba Games, Golden Hero, EGT Digital, Hacksaw Gaming, Ruby Play, Elysium Game Studio.

Alphabook Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 4 bonuses from Alphabook Casino:

  • 100% up to $1,000
  • 100% up to $1,500
  • 100% up to $1,500
  • 200% up to $1,000

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Alphabook N.V.
  • Established 2023
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Alphabook Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Bad
Total complaints: 23
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 7
  • Rejected 15
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      • No license
      Unfair terms and conditions
      • Low-risk play may lead to winnings being confiscated

      User reviews of Alphabook Casino

      This is a place to share experience with Alphabook Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 6 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 year ago
      Good place to play, approved. Withdraws by pix method (Brazil) in one day, support always answer in some minutes, support in portuguese for brazilian players, four welcome bonus and various slot games and providers.
      • Fast withdraws,
      • Friendly support
      • A lot of games and providers
      • Sportsbook with high odds
      • Good design
      • Fast KYC
      • Some problems with rollover
      • Traders (Sportbook) may take a few hours to complete depending on the sport
      • 2 years ago
      Verification was done instantly. Cashout was instant too for neteller anyway! Exceptional customer service I have to say. Plus their system, where you can see what slots you can play with your bonus money is very handy! I can highly recommend this place.
      • 2 years ago
      Dear All Alphabook casino its a amazing casino , very good game sections and good RTP Win rate , I am satisfied this casino in my casino experance.
      • Good game selections
      • friendily customer support
      • verification on the time
      • withdrawl on the time
      • good designd casino
      • best bonus experance
      • and wonderfull loyalty program earn free money
      • need more payments method
      • 2 years ago
      This review has been made after setting 2 deposits.
      The process to deposit is fast, and the staff seems helpfull.

      The thing that bothers me is the percentage of win in each slot. The first deposit, for 100euros, made only 1 euro bets and lost it all in less that 10 minutes. The sexond deposit took a little longer, but in 2 deposits (sum over 200euro), didnt got any bonus in any slot.

      For me that seems that something is there, but cannot correlate still, because it can happen.
      • Fast deposits
      • Helpfull Staff
      • No Bonus in +200 spins
      • Slots dont show RTP
      • 2 years ago
      This casino really is the worst rubbish I have ever experienced in my life, SCAM for sure, the only intention is for you to deposit and for them to block you or never respond again and never approve a withdrawal from you. They did not help me in support and couldnt answer me. Do not recommend.
      • 2 years ago
      I made a account just to post this comment, all comments saying good things about this casino probably work there or are from their family.
      Worst casino EVER, support doesn't answer you, mail doesn't answer you, they even block you on their instagram account if you send a dm to them asking for help repeated times (because they haven't answered you).
      The only convo you'll have with this casino to help you will be an automatic mail sent to you, cause otherwise, no one will try to help you, specially the chat. But people from higher positions like a guy named Nikos (that's like the owner) won't do anything to help you and block you as well, without saying AAANNNYYYTHINGG!!
      If you complete a rollover of a bonus, they won't let you withdrawl, and won't say WHY, they'll just ignore you, not worth at all. Not even with only my real money it was worth, the only time a withdrawl went right it took 10 days.
      • Only automatic answers
      • Not that much information about anything at all

      Alphabook Casino discussion

      Discuss anything related to Alphabook Casino with other players, share your opinion, or get answers to your questions.

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