The player from Argentina has a pending withdrawal that has not been processed for over 20 days. Despite completing wagering and reaching out via email for clarification, the casino has not responded.
I have a pending withdrawal with the casino more than 20 days. I made a deposit on 23.10. I finished wagering and requested amount. I am contacting casino through email asking the reason why is my withdrawal still pending, or maybe it is necessary from my side to provide anything but they dont reply to my emails. The casino doesnt have option of live chat. Please help me to get my amount.
Hello jjorusovich,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Tumblewins Casino. Please allow me to ask you a few more question before we would move forward.
Looking forward to your answer.
Regards,
Nick