Hello,
I received the following e-mail asking me to clarify:
Hi Jeff,
Thank you for contacting player services. This is Gaston and I hope this email finds you well!
I will need some information for security purposes. Please provide me with your date of birth, phone number and email. Afterwards, I would need some information regarding the closure:
- Confirm the reason for the closure
- FOR ALL NON GAMBLING ISSUES – WE OFFER ONLY REGULAR CLOSURE
(Indefinite closure with the option to re-open whenever player contacts us)
- For Gambling issues:
Time out - Suspension of the account for a period of time between 1 week and 6 months.
Account cannot be activated before the end of the selected period
Self Exclusion - Permanent, irreversible closure of the account.
--------------------------------------------------
I replied asking to self-exclusion option under "Gambling Issues"
Hello,
A***** **, ***4
705-***-***8
mor******ner@yahoo.com
Self Exclusion - Permanent, irreversible closure of the account.
Thank you.
Hello,
I received the following e-mail asking me to clarify:
Hi Jeff,
Thank you for contacting player services. This is Gaston and I hope this email finds you well!
I will need some information for security purposes. Please provide me with your date of birth, phone number and email. Afterwards, I would need some information regarding the closure:
- Confirm the reason for the closure
- FOR ALL NON GAMBLING ISSUES – WE OFFER ONLY REGULAR CLOSURE
(Indefinite closure with the option to re-open whenever player contacts us)
- For Gambling issues:
Time out - Suspension of the account for a period of time between 1 week and 6 months.
Account cannot be activated before the end of the selected period
Self Exclusion - Permanent, irreversible closure of the account.
--------------------------------------------------
I replied asking to self-exclusion option under "Gambling Issues"
Hello,
A***** **, ***4
705-***-***8
mor******ner@yahoo.com
Self Exclusion - Permanent, irreversible closure of the account.
Thank you.
Edited by a Casino Guru admin