Well the screenshots I've provided give this information, but here is a written out timeline.
2024-02-03 00:39 Deposit Made
2024-02-03 05:41 "Crypto Cashback" from lost deposit. It doesnt say when it was claimed, but bonus was completed and a balance of $39.32 was converted and added to my real balance at this time.
2024-02-03 14:14 Withdraw of $650 was requested, withdraw processed successfully at 2024-02-03 16:32
2024-02-03 20:17 withdraw of $900 was requested, withdraw CANCELLED/DENIED at 2024-02-04 07:45
2024-02-03 20:29 withdraw of $1400 was requested, withdraw CANCELLED/DENIED at 2024-02-04 07:45
So I did not have an active bonus at any withdraw time. No additional funds or bonuses were added from the time of the first successful withdraw to the two denied withdraws.
In response to the terms that you have quoted I had honestly never seen those until they denied my withdraws. Given the fact I had withdrew and then was given that term as a reason for withdraw denial leaves me to speculate that it was added after this situation, but obviously that cannot be proven. Regardless of that I dont believe that it would apply to me as the crypto CASHBACK was completed with less than what they said is allowed and subsequent winnings were with real non bonus locked funds, as per them saying the bonus was completed and funds added to my real balance. This is on top of them processing the initial withdraw of $650.
Well the screenshots I've provided give this information, but here is a written out timeline.
2024-02-03 00:39 Deposit Made
2024-02-03 05:41 "Crypto Cashback" from lost deposit. It doesnt say when it was claimed, but bonus was completed and a balance of $39.32 was converted and added to my real balance at this time.
2024-02-03 14:14 Withdraw of $650 was requested, withdraw processed successfully at 2024-02-03 16:32
2024-02-03 20:17 withdraw of $900 was requested, withdraw CANCELLED/DENIED at 2024-02-04 07:45
2024-02-03 20:29 withdraw of $1400 was requested, withdraw CANCELLED/DENIED at 2024-02-04 07:45
So I did not have an active bonus at any withdraw time. No additional funds or bonuses were added from the time of the first successful withdraw to the two denied withdraws.
In response to the terms that you have quoted I had honestly never seen those until they denied my withdraws. Given the fact I had withdrew and then was given that term as a reason for withdraw denial leaves me to speculate that it was added after this situation, but obviously that cannot be proven. Regardless of that I dont believe that it would apply to me as the crypto CASHBACK was completed with less than what they said is allowed and subsequent winnings were with real non bonus locked funds, as per them saying the bonus was completed and funds added to my real balance. This is on top of them processing the initial withdraw of $650.