The player from Germany complains about an uncertain issue. We rejected the complaint because the player didn't respond to our messages and questions.
Additional comments from the player:
"Can it not be that my comment is simply deleted or my rating what should something like that? For what reason do I find really unfriendly would like to know which employee that was you can only complain here that was nothing bad what I wrote on the contrary!"
Dear Micha1312,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Petronela