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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
LinkBeta5,Thank you for using the Casino Guru complaint resolution center. We... 2 years ago
Dear daniel, I apologize, but since we haven’t received any response from the... 2 years ago
Dear mecklenbrauck80, I apologize, but since we haven’t received any response... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
I am glad to hear you received your winnings, damndirtyhippo! Thank you for l... 2 years ago
Dear RamoreBG, I apologize, but since we haven’t received any response from t... 2 years ago
Dear Michael, I apologize, but since we haven’t received any response from th... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
Dear tsaknakek, I apologize, but since we haven’t received any response from ... 2 years ago
Hello all,First, let me thank Nick and Ruby Slots for their help in resolving... 2 years ago
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