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Matej Novota

Head of Data & Complaints

matej@casino.guru

Matej Novota is Casino Guru's Head of Data & Complaints. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's largest and most current online casino database.

Previously, Matej excelled as a software specialist and engineer. His journey with Casino Guru started when the database held only about 40 online casinos. Swiftly, Matej played a key role in creating a thorough online casino review process.

This process enables comprehensive ratings, reflecting the casinos' quality, safety, and player-centric approach. Over time, Matej refined Casino Guru's data-driven methodology, keeping the site's casino reviews unmatched.

For those looking to connect, Matej frequents major online gambling conferences in London, Malta, Amsterdam, Barcelona, Manila, Dubai, and Cyprus, staying updated on crucial industry developments, while fostering connections.

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Complaint replies by Matej Novota

English
Because we didn't get any answer from Maria, and because of all written above... 3 years ago
Since we haven’t received any response from the casino regarding the issue, w... 3 years ago
I want to thanks both sides to find dialogue and eventually solve the complai... 3 years ago
I am very sorry for the delayed answer. I am recovering from covid-19, and fo... 3 years ago
Dear Nantu, I honestly can't anyhow affect if casino reply to the case o... 3 years ago
Because Andrew didn't respond, and because of what is written above, we are c... 3 years ago
Since we didn't receive a response from Dino and considering the fact that th... 3 years ago
Since we haven’t received any response from the casino regarding the issue, w... 3 years ago
Since we haven’t received any response from the casino regarding the issue, w... 3 years ago
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