Spintornado Casino - Player raises concerns about the casino's legitimacy.

Spintornado is a fraud. Firstly they are romoting their casino at the Netherlands. And let them register and play wich is not allowed.

Second they have a Curacao liscense a GC liscense. They have their logo on their website. If you click on it you will be redirected to the GC website wich says they are licensed. Underneath it says they are prohibited to let the dutch register at their website , their responsibily.

So I emailed GC Curacao and to my suprise they told me its a fake logo fake liscense. And they will be emailed to remove their logo.

Even the adress mentioned on spintornado redirects to a imagration office in the UK. Ive notified them that they are using their adress.

When I wanted to send a complaint me and click on the website complaints email adress it redirected me to complaints@gamblii.com.

So its obvious they are operating under different brands and casino's.

They ignore all my email now so I cant so nothing about it.

But let this be a warning to others.

Dear Sabine1984,

Thank you very much for submitting your complaint. I am really sorry to hear about your issue with SpinTornado Casino.

I would like to thank you for notifying us and for improving our website. We put a warning in our review that the casino operates with a fake license.

Could you please advise if you have any balance in the casino that you requested for withdrawal?

Have you made any successful withdrawals from this casino in the past?

Could you kindly confirm if you passed the KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Weird thing is you cant find Spintornado at your review page. Only when I submit a complaint is shows as a option.

I have passed the KYC.

Ive deposited money under false circumstances and filled in a total refund of my deposits.

For the reason they lied about their liscense and they were not allowed to let dutch play.

Its a big organisation who has many casino'a and trying the same tricks. Its scary that they also all my information.

The weird thing is I won 200 euro and the withdraw worked after a few days. They deposit the money with a other company " Zeus Limited " so thats another company they use.

After I played again the RTP was dramatic. So thats another trick they use , they manipulate the slots.

Oh and another fun fact I can still login my account. And it shows my money I ever deposit ( and played) at wager.

I did never play with a bonus or what so ever. The wager amount is my money I ve deposit. Really weird.

I couldnt even withdraw even if I tried because they have set my deposits as wager😂😂😂🙈

If you send a email to complaints@spintornado.com it returns to your mailbox. Email adress does not excist. When I clicked on their complaints link on their website it redirected me to complaints@gamblii.com but they changed it now. Thats how I knew they are the same people as Gamblii casino ( Favorit united ).

And if you go to all the Favorit united casino's you can see all of the lay out is the same as spintornado.

An also those liscenses and adresses are fake.

I know this will be a long run! And I dont think I will see any of my money back because these are just fraudulent companies. But lets hope this will warn people for these brands / casino's.

Please understand that according to Terms and Conditions:

7.21. Funds need to be wagered at least once before they can be withdrawn due to AML (anti-money laundering) regulations.

Could you please confirm if you wagered your deposit at least once?

I did and played my deposits. So thats not the deal here!?

Lol I wait 6 days for this short answer!?

I proof a whole shady casino business. They lure people in to play with a fake liscense etc. Let people play wich is not allowed. We should get a total refund.

Although I know this sort of casino's you never see your money back.

How many times have you withdrawn successfully from the casino?

Once 200 eur after a lot of difficulties. After that all problems came. Low rtp etc

I understand your frustration. In our reviews, we try to warn players about casinos that are not safe to play at. The safety index of Spintornado is very low and there are several warnings about unfair rules and other negative aspects. Unfortunately, we do not possess any legal capacity to ban these kinds of gambling establishments. The best we can do is inform the players about the dangers of sending money into casinos like this one.

I apologize but if you gambled away your entire balance, there is nothing we can do to help you.

Yea and if I would have balance. You wouldnt be able to help out either.

Its a Rogue casino nothing to do against it.

They have many casino's and are still live.

If they promise to have a liscense and its safe to play and you find out everything is fake. That should be reason enough to have a total refund.

If I buy a house and all I get is a piece of wood... you would also sue haha

But yea.. again this is a rogue casino who doesnt has a legal T&C at all. So nothing you can do.. they will not listen.

Well at least I exposed the entire casino for what they are. Not legal.

I understand your anger. Our mission at Casino Guru is to provide valuable information and guidance to casino players. Our primary goal is to protect players from potentially negative experiences and online casinos and help them make informed choices. We offer comprehensive reviews of online casinos. By reading them, the visitors of our website can gain insights into the reputation and trustworthiness of a casino before deciding to play there. We do our best to warn players about shady and dangerous casinos that may engage in unfair practices, withhold winnings, or pose other risks.

We advise the players to check reviews before sending money to a casino. That way, they can avoid casinos with a history of complaints or issues, ensure that the casino is licensed and regulated, and get a sense of the overall player experience.

The most trustworthy online casinos can be found here: https://casino.guru/top-online-casinos#tab=RECOMMENDED

Dear Sabine1984, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.