The player's unable to withdraw his winnings as he needs to deposit first. The complaint was closed as the player stopped responding.
Got email they cannot pay out; but no where they said once you win on free spins you need to do deposit first. They stealing from people.
Hello Christien,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Spin247 Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you ever deposit into the casino? Is this your first ever withdrawal request from them? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick