Spin247 Casino - Player’s winnings haven’t been received yet.

Casino does not want to pay claim that they are having problems with withdrawals more for pix and instant deposits see what they said"" Please be aware that we are experiencing some problems with our PIX withdrawals that are preventing our players from entering their PIX number. Because of this, as soon as withdrawals are processed on our part, they fail automatically. We are currently not processing any withdrawals until we fix this issue with our provider. We apologize for any inconvenience we may have caused"". They claim they don't process withdrawals what the hell is that?

Dear leco1914,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hi Kristina I'm waiting my friend

Always repeat the same conversation

Ola

After 14 days I have not received the withdrawal, they still claim that there is a problem with the pix, this is still a lack of respect for the player, they repeat the same conversations, can you help me guru casino

Dear leco1914,

Have you received your withdrawal from the casino yet?

I still don't always get the same conversation

Hey

Not yet received

Thank you for your reply, leco1914. Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus?

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

I had already sent all the documents, it was approved, I already deleted the account, it doesn't matter, bad casino, I rate it as bad, thanks, casino guru.

Do I understand correctly that you are no longer interested in proceeding with this complaint?

Yes spin247 is a fraud

I understand. I will now close the complaint. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.