HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,634Opened1,048Not solved4,886Solved11,773Rejected22,927
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

3d 19h 30m 29s

Disputed amount: Can$1,300

Wildsino Casino - Player believes that their withdrawal has been delayed.

Wildsino Casino
Safety Index:Above average Submitted: 02 Feb 2025
Case opened Current status

Waiting for a delayed payment

12d 19h 8m 56s

Disputed amount: $800

Rollbit Casino - Withdrawal of player's winnings has been delayed.

Rollbit Casino
Safety Index:Below average Submitted: 02 Feb 2025
Case opened Current status

Waiting for a delayed payment

3d 16h 18m 35s

Disputed amount: Can$5,000

Jet Bet 365 Casino - Player’s winnings haven’t been received yet.

Jet Bet 365 Casino
Safety Index:Very low Submitted: 02 Feb 2025
Case opened Current status

Waiting for player to reply

6d 23h 34m 16s

Disputed amount: €1,600

Megapari Casino - Player's withdrawal has been delayed.

Megapari Casino
Safety Index:High Submitted: 02 Feb 2025
Case opened Current status

Waiting for player to reply

6d 23h 28m 7s

Disputed amount: €290

Spinanga Casino - Player's withdrawal request is delayed.

Spinanga Casino
Safety Index:High Submitted: 02 Feb 2025
Case opened Current status

Waiting for a delayed payment

8d 11h 50m 27s

Disputed amount: £100

Bm.bet Casino - Player’s winnings haven’t been received yet.

Bm.bet Casino
Safety Index:Above average Submitted: 02 Feb 2025
Case opened Current status

Waiting for player to reply

6d 12h 37m 53s

Disputed amount: €30

TikiTaka Casino - Player requests refund due to a scam.

TikiTaka Casino
Safety Index:Below average Submitted: 02 Feb 2025
Case opened Current status

Waiting for a delayed payment

3d 5h 44m 15s

Disputed amount: 10,000 INR

1xSlots Casino - Withdrawal of player's winnings has been delayed.

1xSlots Casino
Safety Index:High Submitted: 02 Feb 2025
Case opened Current status

Waiting for player to reply

6d 12h 31m 9s

Disputed amount: €550

PowerUp Casino - Player's winnings have been confiscated and account locked.

PowerUp Casino
Safety Index:Above average Submitted: 02 Feb 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 13h 31m 1s

Disputed amount: €300

Joo Casino - Player’s account has been closed, winnings not received.

Joo Casino
Safety Index:High Submitted: 02 Feb 2025
Show more complaints (+10)
Showing 1 - 10 of 40,634 complaints
1 2...4,064
Go to pageof 4,064 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news