Slotzo Casino - Player doesn’t wish to receive promotional emails anymore.

Casino send some promotion emails every day. Email have this unsubscribe link on bottom of email. Its not work at all. I ask them to fix it but they dont wanna fix it because they want send promotion emails as much as possible.

Dear Jarmo,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation, but, before we do so, could you please confirm that there is no option to unsubscribe inside those promotional emails? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Hi

Unsubscribe link on promotion just not work at all. Its fair to fix it so i can stop those emails. They dont wanna fix those links.

So no, its not possible unsubscribe it.

And i hope they fix those links for all who they send emails, not just remove me from list.

Thank you very much Jarmo for your quick reply. I will now transfer your complaint to my colleague Juli who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Jarmo,

Another way to unsubscribe is to do it through your email provider. Gmail has begun recognizing marketing emails and filtering them to its Social or Promotions tabs to keep them out of your main inbox. Still, while the emails are out of the way, legitimate emails can sometimes be filtered to these tabs, where they could get lost in the chaos. So sometimes these tabs could use a little cleaning up.

On the desktop, Gmail now offers an unsubscribe link at the top of most marketing emails and newsletters. Below the subject line and next to the sender information, there should be an unsubscribe link that will mark the email as spam.

Please, let me know if this information was helpful.

1. I know this all already. After all biggest problem is NOT this my email box where come few emails.

2. I asking if casino can fix this link to ALL emails what they send to everyone. It looks like they make links what not works, so they can spam more player who dont even want any promotion email.

Can you see different between 1. And 2?

I will contact the casino regarding this issue; hopefully I will be able to help you.

Hi there

I have been in touch with the relevant department regarding this and can also confirm that your account has been marked as not wanting to receive any promotional emails or SMS.

Kind Regards

So, this issue is still not fully fixed? Its not about only my email.

Hi there

As previously mentioned, I was in touch with the relevant department regarding the issue. They have confirmed with me that the issue with the link has since been fixed.

Kind Regards

No, its not fixed. Check screenshot what i take 1 minute ago.

And be sure what is my request

Its is: Fix those link on emails. ( https://fi.info.slotzo.com/UnsubscribeEmail.aspx?)

Its NOT: "Remove me from promotion posting list"

Try to understand what's different those two request

Hello, Jarmo

As we can see, your complaint has already been resolved. However, today I chatted to a casino rep and they promised to look into the matter. I apologize, but I cannot help you more than this.

Best regards,

Juli