The player from Greece reports making deposits of at least €500 over three months, but has only experienced losses.
SlotsPalace Casino - Player reports continuous losses after multiple deposits.
Amount: €500
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Safety Index:Very highSafety Index
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9.2
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Case opened
Current status
Waiting for player to reply
6d 18h 37m 23s
Case summary
5 hours ago
Public
Public
22 hours ago
Translation
Deposits of at least €500 have been made over a period of three months and there are only losses.
Automatic translation:
Public
Public
5 hours ago
Dear alekakis3234,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP):
https://casino.guru/learn-about-games-of-chance-rtp-variance
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Kristina
alekakis3234 has 6d 18h 37m 23s to reply
