HomeComplaintsRaging Bull Casino - Player's withdrawal is delayed.

Raging Bull Casino - Player's withdrawal is delayed.

Amount: $850

Raging Bull Casino
Submitted: 08 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

0d 14h 1m 25s

Case summary

The player from the United States won $850 and requested a withdrawal on January 21, 2025. She faced multiple issues, including needing a bank statement and maintaining a minimum balance, but despite completing these requirements, the casino continues to delay the withdrawal, stating it will take an additional 7 to 10 business days since March 24.

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I won $850 and I requested withdrawal on Jan 21, 2025. First problem was I needed a bank statement from the previous month. Then I had to wait until I had a balance that was >20.00. Then i.got that and now they are jerking me around saying it will be another 7to 10 business days and that was on march 24. Now it's been more than 10 days and they're saying it will be another 7 to 10 to accept it. I need help.

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Dear Mporosky,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you're facing with your payment — I understand how frustrating these situations can be. To better understand what’s going on and to assist you as effectively as possible, could you please clarify the following:

  • When was the last time you communicated with the casino regarding the delay?
  • Is your account already fully verified?
  • Have you successfully withdrawn any funds from this casino in the past?
  • What is the current status of your withdrawal request?
  • Were your winnings accumulated while playing with a bonus? If so, could you please send me a screenshot or a link to the bonus?

Thank you in advance for taking the time to answer these questions. I hope we’ll be able to move forward and help you resolve this issue as soon as possible.

Best regards,

Veronika

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Dear Mporosky,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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