Slots of Vegas Casino - The player's withdrawal is delayed.

Not only was my original withdral made over 5 months ago(as i will show in my screenshots), but they withdrew money on july 6,2022- claimed it was sent to a "processor" on july13- and here we are a month later, posting this on august 13-obviously not compliant with they own policy. I have still not recvd money. I will however at least credit them for payments in past-this is definately my last dealing with them as payments are ridiculously slow with no valid explanation on they end.

Hello aaronrarroyo,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slots of Vegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello aaronrarroyo,

Can you please somehow prove that the money did not arrive? If yes, please forward the proof to nikolas.b@casino.guru.

Dear aaronrarroyo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.