Dear natennd,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sloto Cash Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please specify if you breached the max bet while playing with the first or the second bonus?
- Did the casino provide any explanation regarding the confiscation of your winnings?
- If there is any communication between you and the casino regarding the issue, please forward it to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear natennd,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sloto Cash Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please specify if you breached the max bet while playing with the first or the second bonus?
- Did the casino provide any explanation regarding the confiscation of your winnings?
- If there is any communication between you and the casino regarding the issue, please forward it to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas