Silveredge Casino - Player is dissatisfied with the maximum cashout limit.

I got the sign up bonus and hit for 8000, then they say I have more than one account which I don't and say my max cash out is 100. Why even let me win that much then and why the play through. A the did was take my winnings and off me an300percent deposit bonus with a ridiculous play through and a Mac cash out of 100 dollars

Dear Elizabeth,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Could you please forward me a link to the bonus you activated? Was it a free chip (No Deposit) bonus?

Also, did the casino confiscate your winnings or block your account after they accused you of creating multiple accounts?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Elizabeth,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.