Rolletto Casino - The player from the UK is not allowed to play some games.

All the BigTimeGaming, Microgaming, Pragmatic, games providers are restricted for the UK players, really ? But is still showing them on your games list. After the chat with the Support the response was to play from a different provider, really ?

Dear Alexanderr7,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

After trying to access a game on the website from the UK this is the error displayed:

Therefore there is not much else we can do.

If the issue caused by this hasn't affected your real money balance, it is not the issue we may assist you with. My advice would be to not try to circumvent this block set up by the casino, to prevent further issues. I'll await your reply.

Best regards,

Tomas

Dear Alexanderr7,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.