We have conducted review of Rivalo Casino based on reputation rating according to complaints along with casino features like payment methods, promotions or available games. Rivalo Casino belongs to above average online casinos with some room for improvement. Any deposited funds should be safe, however we have found occassional problems related to verification before withdrawal or breach of terms and conditions. Read our review to find more information about player's complaints, withdrawal process or any available Rivalo Casino bonus codes.
Rivalo is a brand of 247SportsInteractive B.V. Rivalo was founded in March 2013 and is therefore a comparatively young competitor in the online betting industry. 247SportsInteractive B.V. is a company registered in the Commercial Register of the Curaçao Chamber of Commerce & Industry to provide Internet gaming services and products, with registration under the numbers mentioned on their website. Rivalo is practically same as the better known Tipico, however under a Curacao license it accepts players from several countries, although Turkey remains their main market. Rivalo.com do have sports betting, live casino betting, live dealer games and regular casino games. However, there are no progressive jackpot slots at all. The design of the casino website is as appealing to the eye as it is efficient in terms of usability. The mobile version of the website works well, and the mobile casino website makes it easy to gamble regardless of location.
Most of the complaints about Rivalo relate to their sports betting section, where players complain about sudden last minute changes of odds or the cancellation of bets. Many players also raised serious complaints that their account had been suspended during the withdrawal verification process. The majority of the complaints are about the verification process, where Rivalo decided not approve a withdrawal of their winnings. One of the players on Sikayetvar.com claimed that his account was suspended after he sent the requested documents for verification, and the balance was subsequently confiscated. Another problem is account security, with the balance of several players reduced without their knowledge and some deposits disappearing. One of the users claimed that he deposited 350TL with a mobile payment, but it wasn’t transferred to his Rivalo account On the other hand, many players report a good quality of customer support from Rivalo as e-mail support generally works efficiently. However, as one of the new features, live chat takes long time to connect to a Turkish representative.
According to official statements from the Rivalo website, each payout request is checked by a Rivalo employee and transferred manually. There are no automatic transfers. The processing of 3 withdrawals per 1 calendar week(s) is free of charge. Any additional withdrawal will incur a processing fee (€5.00) which depends on the user’s country. Even though the casino offers a wide variety of payment methods including Bitcoin, players from Turkey can only use Paysafecard (in EUR only), Neteller and Ukash.
Withdrawals via bank transfers may take up to 7 working days and other payment methods are processes in just a couple of hours after the withdrawal is approved. The minimum withdrawal limit is 500 TL up to a maximum of 60,000 TL per transaction for bank transfers. The maximum withdrawal limit request is 2,500 TL for mobile payments, 2,600 TL for ecopayz, and 3,200TL for Paykasa per transaction.
Players from selected countries including Turkey can take advantage of a 100% up to 1000 TL first deposit bonus. The bonus amount must be rolled over 40 times within 30 days before players can withdraw any winnings. Live dealer games as well as baccarat, craps, video poker and most table games are excluded. All versions of roulette contribute 20% and all versions of blackjack contribute 10%. Plus every Wednesday, the casino offers 50% up to 50 TL as a reload bonus, and players that make deposit of at least 50 TL on Thursdays will get 20 free spins.
Powered by NetEnt casino software, this casino offers a wide variety of slot games including progressive jackpots, with Mega Fortune usually providing the biggest one. Casino players can also join various casino tournaments. Live dealer casino games include baccarat, roulette, blackjack and live Texas Hold’em. Unfortunately, players from Turkey cannot participate in or play jackpot games.