Jana has spent her entire professional life working in some form of business, whether in a bank or at an insurance company, possibly because she enjoys working with and for people. Now she is making sure that our list of casinos is filled with accurate data as one of our Casino Analysts. Jana devote...
OverviewUser reviewsSafety Index explainedDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana has spent her entire professional life working in some form of business, whether in a bank or at an insurance company, possibly because she enjoys working with and for people. Now she is making sure that our list of casinos is filled with accurate data as one of our Casino Analysts. Jana devote...
This review examines Rivalo Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Rivalo Casino scored an Above average Safety Index of 6.7, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Continue reading our Rivalo Casino review to find out more about this casino and determine if it's the right fit for you.
Fairness and safety of Rivalo Casino
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Rivalo Casino, we thoroughly read and reviewed the Terms and Conditions of Rivalo Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, Rivalo Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention Rivalo Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Rivalo Casino has scored a Safety Index of 6.7, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Note: Rivalo Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Rivalo Casino.
Terms and Conditions of Rivalo Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Rivalo Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Rivalo Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Rivalo Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
Rivalo Casino is owned by Matchserv Solutions N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Rivalo Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 100,000 per week
EUR 100,000 weekly net win limit
EUR 400,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Rivalo Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Rivalo Casino, managing your account, withdrawals, or other matters. Rivalo Casino has a good customer support, judging by the results of our testing.
Rivalo Casino slots and casino games
Rivalo Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games from 41 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Betsoft Gaming, Playson, ELK Studios, Ezugi, GameArt, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, High 5 Games, Booongo (BNG), MrSlotty, OMI Gaming, Aspect Gaming, Swintt, Lega, Fugaso, Authentic Gaming, Lucky Streak, Skywind Group, Fazi, Globalbet, Spribe, OneTouch, Kalamba Games, Golden Race, Revolver Gaming, CT Gaming, Spearhead Studios, Vivo Gaming, Hacksaw Gaming.
Bonuses and codes offered by Rivalo Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from Rivalo Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Matchserv Solutions N.V.
Established
2013
Estimated annual revenues
> $1,000,000
User reviews
User reviews of Rivalo Casino
This is a place to share experience with Rivalo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've bet on Rivalo.com a few times and it really is a very complete site. The only downside is the withdrawal process, which is manual and can take hours, sometimes more than 24 hours, which I think is a big problem. In my opinion, all casinos should approve withdrawals within a maximum of 30 minutes or 1 hour. Any longer than that is detrimental to the punter's experience.
The Rivalo.bet.br website, which is the Brazilian version adapted to the regulations, doesn't change much from the others. It does the basics: you can bet and withdraw without any problems - at least, I've never had any. The only detail is that every time you withdraw, you'll have to go through selfie verification, just like in practically all other casinos.
Apostei na Rivalo.com algumas vezes e, de fato, é um site bem completo. O único ponto negativo é o saque, que é manual e pode demorar horas, às vezes mais de 24 horas, o que considero um grande problema. Na minha opinião, todos os cassinos deveriam aprovar saques em no máximo 30 minutos ou, no máximo, 1 hora. Qualquer tempo acima disso já prejudica a experiência do apostador.
Já o site Rivalo.bet.br, que é a versão brasileira adaptada à regulamentação, não muda muito em relação aos outros. Ele cumpre o básico: você pode apostar e sacar sem problemas – pelo menos, eu nunca tive. O único detalhe é que, sempre que for sacar, será necessário passar pela verificação via selfie, assim como acontece em praticamente todos os outros cassinos.
Wide range of games
Grande variedade de jogos
Beautiful, well-developed website
Site bem bonito e bem desenvolvido
Support is not 24 hours
Suporte não é 24 horas
Withdrawals are only fast on the Brazilian site (BET.BR), the original version Rivalo.com withdrawals take some time
Saques só são rápidos no Site Brasileiro (BET.BR), a versão original Rivalo.com os saques levam algum tempo
I really enjoyed playing here, the site is light, it was difficult to find the magnifying glass that was up there to search for games, but nothing that got in the way of the fun.
Deposits have been successful, there are several methods. My first withdrawal was instantaneous, I deposited R$25.00, won R$550.00 and withdrew R$400.00 which arrived at the same time as the request, I loved it. The R$150.00 I left continued to play and then I won +R$1400.00 I was very happy, but then comes the frustration.
When I tried to withdraw my winnings, I was surprised by the limit of 1 withdrawal per day.
In other words, either you take everything out and play elsewhere that day, or you leave money and if you win, go to sleep because you can only take it out another day, or play like me and lose everything.
Support is only by email, but it's very quick to respond, but I prefer a live chat.
A good place, but there are competitors that surpass Rivalo for small details I think.
Eu gostei muito de jogar aqui, o site é leve, dificil achar a lupa que tava la em cima para buscar os jogos, mas nada que atrapalhe a diversão.
Os depositos fora bem sucessidos, ha vários métodos. O meu primeiro saque foi instantâneo, depositei R$25,00 , ganhei R$550,00 e saquei R$400 que chegou no mesmo instante do pedido, adorei . Os R$ 150,00 que deixei continuei a jogar e em seguida ganhei +R$ 1400,00 fiquei muito feliz, mas ai vem a frustração.
Ao tentar retirar os ganhos, fui surpreendido com o limite de 1 Saque por dia.
Ou seja, ou você tira tudo e joga em outro lugar no dia, ou você deixa dinheiro e se ganhar, vá dormir porque só pode tirar noutro dia, ou jogue como eu e perca tudo.
O suporte é só por email, mas é bem rápido a resposta , mas eu prefiro um chat ao vivo.
Um lugar bom, mas tem concorrentes que superam a Rivalo por pequenos detalhes penso eu.
Instant withdrawals
Saques instantâneos
Lots of games
Muitos jogos
Good RTP
RTP bom
Fast email support
Suporte por email rápido
Good prizes
Premiações boas
1 withdrawal per day
1 saque por dia
2 withdrawals per week
2 Saques por semana
No live chat
Sem chat ao vivo
Safety Index explained
Safety Index of Rivalo Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rivalo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
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