The player from the United States complains about an uncertain issue regarding unpaid winnings. The issue was successfully resolved, the player received his funds.
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Hello,
Thank you very much for submitting another complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Since this is fourth casino that you complaint about and we still don’t know what exactly the issue is, could you please elaborate?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
You have won $850 but the complaint is filed with the amount of $2,000. Why your winnings have been cancelled?
Could you please clarify why your winnings have been cancelled? Did you receive any explanation from the casino?
i put 850 t6hey never planned to pay anyway they be me out of 1000 before they need it more than i do i didnt know about guru at that time
Thank you, Darrell, for your reply. I will now transfer your complaint to my colleague Peter who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.
We would like to ask the Raging Bull Slots Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating.
Hey Darrell,
You were missing the necessary wire details in your account, I managed to locate those and get them updated for you however over the weekend you cancelled and re-requested the withdrawal. I should be able to get an approval for you a bit later in the week and we can proceed with the withdrawal.
Best wishes,
Nick and Raging Bull
Hi Nick,
Please let me know when the withdrawal will be successfully finished. Darrell seems to have some trouble replying. Thank you.
ive had trouble with my computer if i hear from them ill let you know and thanks for you help i have ptsd and lose it sometimes thank you for you help
Hey all,
This was paid out yesterday as a wire payment Darrell, it could take up to 10 business days to arrive in your bank account so just be patient and you should be seeing it soon.
Best wishes,
Nick and Raging Bull
Hi Darrell, does this mean you received your funds and we can close the case?
Hey Peter and Darrell,
This payment was $750 when it left us so should be perhaps a bit less than that due to banking fees on the receiving end when it arrives, I'd imagine it's still in transit from our 3rd party at this point and should be arriving in the coming days.
Best,
Nick and Raging Bull