The player from Massachusetts had requested a withdrawal less than two weeks before submitting this complaint. The payment hadn’t been processed yet. We informed the player about typical withdrawal times and advised patience. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
Raging Bull Slots Casino - Player claims that payment has been delayed.
Amount: $2,500
Raging Bull Slots Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 months ago
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4 months ago
Raging bull approved my withdrawal on June 28th. 9 days ago. Today I was told tomorrow is day 1 and must wait 15 more days. I have spoken with 12 reps, received 12 different answers. Now if I inquire the reps immediately disconnect and will not speak with me. I'm beyond helpless
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4 months ago
Dear 68sfkmydza,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
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3 months ago
Thank you kindly, yes sir. I am grateful for your help 🙏. I hope my experience will possibly stop another from the atrocious raging bull experience. You guys are rockstars
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3 months ago
Dear 68sfkmydza,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Casino.Guru
