Raging Bull Slots Casino - Delayed withdrawal and lack of communication from the casino.

they just ont pay mr been approved for withdraw feb 2 2023, this week they stop talking to me

Dear cardplayer2,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Could you please share your recent communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Thank you very much, cardplayer2, for providing the necessary information. I will now transfer your complaint to my colleague Katarina (katarina.d@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

thank you for all your help , we can hope they will send cash soon

Dear cardplayer2, 

My name is Katarina, and I will be assisting you in solving this case. Now, I would like to invite Raging Bull Slots Casino representative to join this conversation. 

Dear Raging Bull Slots Casino, could you please provide more information about this case? 

Looking forward to your reply.

Katarina, thank for everything you and tomas did to try and get me paid ,i have good news raging bull payed today,

Thank you, cardplayer2, for letting us know and for using the Casino Guru complaint resolution center. I’m very glad you have received your funds. As the issue has been successfully resolved, we will now mark your complaint as 'resolved' in our system.

Please do not hesitate to contact us in the future if you run into any issues with this or any other casino. We are here to help.