HomeOnline casinosSlots City Casino review
Slots City Casino review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Payment methods
  • VISA
  • Mastercard
  • ApplePay
  • Privat 24
  • monobank
  • Google Pay
Withdrawal limits
 per month
750,000 ₴
 per week
150,000 ₴
 per day
30,000 ₴
GAMEDEV LLC
2021
> $20,000,000
  • uaUkraine
OverviewBonusesUser reviews9Safety Index explainedDiscussion1Payment methods6
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Recommended casinos for you
Funrize Casino Logo
1.Funrize Casino
Guru choice
Tao Fortune Casino Logo
2.Tao Fortune Casino
Great customer support
Stake Casino Logo
3.Stake Casino
Live chat available 24/7
Show more

Slots City Casino Review

When reviewing and assessing Slots City Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Slots City Casino scored an Above average Safety Index of 6.8, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Take a look at our full Slots City Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index – Slots City Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Slots City Casino review, we carefully went through and inspected the Terms and Conditions of Slots City Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based on our estimates or gathered data, Slots City Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Slots City Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

Taking into account all factors in our review, Slots City Casino has scored a Safety Index of 6.8, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of Slots City Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Slots City Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Slots City Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 601 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Slots City Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

So far, we have received only 9 player reviews of Slots City Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Slots City Casino is owned by GAMEDEV LLC and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Slots City Casino has been granted a gambling license in Ukraine.

Note:Slots City Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.

Payment methods, win and withdrawal limits

Slots City Casino supports 6 payment options. This includes: VISA, Mastercard, ApplePay, Privat 24, monobank, Google Pay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
UAH 30,000 per day No win limit
UAH 150,000 per week
UAH 750,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Slots City Casino in the table below.

Language Website Customer support Live chat
Russian Yes Yes Yes
Ukrainian Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Slots City Casino, managing your account, withdrawals, or other matters. Slots City Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at Slots City Casino

Slots City Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.

Casino games from 65 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Amatic, Evoplay, BGaming, Endorphina, Wazdan, Spinomenal, Iron Dog Studio, Relax Gaming, Betgames, Smartsoft Gaming, Turbo Games, Platipus, chilli games, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, Nailed it! Games, Spribe, OneTouch, Casino Technology, Triple Profits Games (TPG), Enjoy Gaming, Foxium, Betsolutions, Champion Studio, Onlyplay, Bombay Live, Amusnet, PGsoft (Pocket Games Soft), Games Inc., Gamebeat, TVBet, 100HP Gaming, Slotoland, Synot Games, Fugaso, Caleta Gaming, AGT, Retro Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, Zillion Games, CyberSlot, PatePlay, EGT Digital, Thunderspin, Barbara Bang, Vibra Gaming, Netgame, Ruby Play, Ka Gaming.

Slots City Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 5 bonuses from Slots City Casino in our database, which include:

  • 150% up to 40,000 ₴ and 100 extra spins
  • 150% up to 40,000 ₴ and 100 extra spins
  • 150% up to 40,000 ₴ and 100 extra spins
  • 150% up to 40,000 ₴ and 100 extra spins
  • 150% up to 40,000 ₴ and 100 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • VISA
  • Mastercard
  • ApplePay
  • Privat 24
  • monobank
  • Google Pay
Withdrawal limits
 per month
750,000 ₴
 per week
150,000 ₴
 per day
30,000 ₴

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

ru
Russian website
All languages (2)
ru
Only Russian customer support
All languages (2)
ru
Only Russian live chat
All languages (2)

Game providers

Show all (65)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Novomatic
  • Apricot (Microgaming)
  • Big Time Gaming
  • Yggdrasil Gaming
  • Evoplay

Casino screenshots

slots_city_casino_ua_homepage_desktop
slots_city_casino_ua_game_gallery_desktop
slots_city_casino_ua_promotions_desktop
slots_city_casino_ua_homepage_mobile
slots_city_casino_ua_game_gallery_mobile
slots_city_casino_ua_promotions_mobile

Positives

  • Backed by land based casinos
  • Above average withdrawal limit
  • Live dealer games are available

Negatives

  • Terms and conditions against fair gambling
  • Limited choice of payment methods
Casino Bonuses

Slots City Casino bonuses

Browse all bonuses offered by Slots City Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (9)

User reviews of Slots City Casino

This is a place to share experience with Slots City Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
The only positive is quick processing of withdrawal however don't expect your money for 72 hours.
  • Decent withdrawal speed
  • Decent game selection
  • While they claim above 92% RTP, analyzing the results yielded under 70%.
  • Terrible bonuses with high wager requirements and maximum winnings are the lowest in the industry
  • Non existant VIP service
• 2 years ago
Why it is very negative, because they have customer support and they shouldn't as they cannot serve simple requests like account closures as well in being polite, they sound robotic and just send useless templates.
Not recommending this unfortunately.
  • Good provider amount
  • Bad Customer Support no willingness to help.
  • Charging psp commission even if they state no commissions
  • Even if the amount of the slots provider is enough some newer slots are missing
  • No RG tools at all, when you mention something they are not aware or ready to help.
• 2 years ago
Sure it a visually appeasing site. Massive bonuses everyday, 50 free spins galore! But like with any other site, take time to read the terms and conditions. And be ready for a platforms own version of terms and conditions that come out of nowhere.
  • Looks Nice.
  • MASSIVE BONUSES, teenie tiny capped withdrawal. A 200% match bonus, regardless of how much you build your credits up, for the most part is $100.
  • If you through all the bonuses, and all the things that look enticing, have a second look and youll see your chances of winning and withdrawing anything at SlotsCity, are slim and none.
  • The system will take whatever spinthrough from you without warning, sending you from a $500+ balance back down to $100 and laugh as they walk away.
• 2 years ago
The site is terribly buggy, almost always, when you play Endorpfina, it throws you out and download some game with EGT yourself, live your life. Many games do not work, give one scroll, withdraw funds and write that there is no connection or even throw them away. The mobile application stopped working altogether.
• 3 years ago
I have been playing slots for +- three years when I have free time. I am not a professional player, but I already have some experience!
I want to share my impressions of playing slots at Slots City!

And yes, the interface: normal, accessible, understandable!

Slots: the choice is in principle sufficient, there is something to choose from, well-known providers are represented (are they certified? it is unknown, I did not find any information. I only found a license to carry out activities from KRAIL on the site)

Return: at least 94% is declared on the website! A controversial question, I think that the % is much lower, but this is my subjective impression, I have not been playing in this casino for a long time

Bonuses: there are enough, but all are tied to the deposit and wager (30-35%). the bonus game starts after you lose the real balance to zero!

Technical side: I play on the mobile version. there are crashes, but you update, clean the cache and continue playing. the truth is that I made a deposit yesterday evening and in the process the site glitched (technical work), the money hung with the status "waiting", although the card was gone, I wrote to the support service, provided a receipt for the statement, I'm waiting!

And now about the most painful thing for me!!!

Support service: constantly loaded, but responds within 5-15 minutes. everything according to the template. the speed of solving questions is "hypersonic"!!!)), pluses: there is a culture of communication, without rudeness

Payment: on the main page in the description of the casino it is indicated that payments are instant and do not exceed 3 hours, in the rules up to 48 hours.
I made 4 payments:
the first - a little more than 4 hours.
the second - over 25 hours.
the third - over 4 p.m.
the fourth - completed yesterday at 19:12, currently not available!!!
The response of the support service is that the financial department is under heavy load!!!
I play on different sites, I have never had a problem with payouts, maybe only with the first one, but no more than 2-3 hours. on average, payments are made within 5-15 minutes, regardless of the amount.

After reading the reviews, I see that the issue of payouts at Slots City is not a matter of yesterday or a week, so the conclusion is drawn that SC is waiting for the cancellation of the payout and as a result losses, or the profits are so small that the management is not able to increase the staff!)) or the employees stupidly don't do anything and put the device on SC customers!!! I may be wrong in my conclusions, but I can't find adequate explanations! how can anyone be convinced of the opposite, ready for a constructive dialogue!!!

Load on the support service, load on the finance department, load on the administration, technical work!!!🤦
Problems and questions need to be solved! and the faster and more technically competent it is to do it, the problems, questions and workload will decrease by themselves! Although everyone has their own opinion and politics!!!)) I shared mine!!!
Thank you all for your attention!

PS recently had a controversial situation with JV Slots City. It takes a long time to tell why and how, but it turned out that I have 2 accounts, one with a zero balance, the other with a positive one. After understanding the situation, SC representatives resolved the dispute in my favor, for which I thank you very much, well done!!!
• 3 years ago
I recently started playing at this casino, in general the impressions were good, but with deposits of 100 - 200 hryvnias there are not many no-deposit bonuses, I would like more, for which I only put 3 points, there will be more bonuses - I will put more points!
• 3 years ago
The other day, a friend advised slots city, he says they give bonuses for the first deposit, he decided to try it, otherwise I know these bonuses for registration, verification, etc., someone will give. But slots city really poured free spins and they gave a bonus to the dep, it was normal to pour it from free spins, in short, I stayed in the black, I was satisfied, I continue to play, I recommend it.
  • fast verification
  • quick withdrawal
  • not yet discovered
• 3 years ago
In general, in my opinion, the best online casinos that are licensed in Ukraine. A large number of promotions, bonus free spins with high stakes, and high-quality and qualified technicians. Support.
  • Bonuses, free spins, promotions, tournaments.
  • Comfortable interface
  • Support
  • A large number of providers and slots
  • Loyalty system
  • Not a large enough amount of output
• 4 years ago
What can I say? Lost 38k, but brought out 15 times less. Slots are not given at all and it seems that they are without a license, as the reels are scrolled very strongly. At what it is in almost every game. I do not recommend!
  • stay in the red
  • slots are twisted
Safety Index explained

Safety Index of Slots City Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slots City Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Unfair terms and conditions

  • Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
    T&C copied from the casino's website (in Ukrainian):
    Why we find the bolded part of the rule unfair
    Read more
  • Casino voids gaming account balances after less than one year of account inactivity
    T&C copied from the casino's website (in Ukrainian):
    Read more

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Slots City Casino and related casinos

(8)
8All0Opened2Unresolved1Resolved5Rejected

Complaints directly about Slots City Casino

Discussion

Slots City Casino Discussion

Discuss anything related to Slots City Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Slots City Casino payment methods

VISAMastercardApplePayPrivat 24monobankGoogle Pay

Currencies

UAH
Casino review not available
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
Funrize Casino Logo
1.Funrize Casino
Guru choice
Tao Fortune Casino Logo
2.Tao Fortune Casino
Great customer support
Real Prize Casino Logo
3.Real Prize Casino
Overall good casino
Legendz Casino Logo
4.Legendz Casino
Live chat available 24/7
Show available casinos
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.