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All39,300Opened951Unresolved5,109Resolved12,365Rejected20,875
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Our verdict Unjustified complaint

IviBet Casino - Player’s self-exclusion request not implemented by casino.

Closed Submitted: 31 Dec 2023
Disputed amount: €1,189
Safety Index 7.0 Above average
Our verdict Player stopped responding

Lucky7even Casino - Player's winnings not transferred.

Closed Submitted: 31 Dec 2023
Disputed amount: 1,200 INR
Safety Index 8.9 High
Our verdict Case closed

Leon Casino - Player's account frozen due to location restrictions.

Resolved Submitted: 31 Dec 2023
Disputed amount: €1,600
Safety Index 1.1 Very low
Our verdict Player stopped responding

Raging Bull Slots Casino - Player claims withdrawal is not allowed in their country.

Closed Submitted: 31 Dec 2023
Disputed amount: $60
Safety Index 5.2 Below average
Our verdict Uncertain case

Celu Apuestas Casino - Player claims wrongful prize allocation.

Unresolved Submitted: 31 Dec 2023
Black points: 289
Disputed amount: $1,000,000 ARS
Safety Index 5.8 Below average
Our verdict Case closed

Nine Casino - Player experiences delayed payments.

Resolved Submitted: 31 Dec 2023
Disputed amount: €150
Safety Index 8.8 High
Our verdict Player stopped responding

SpinsBro Casino - Player's account is restricted by the casino.

Closed Submitted: 31 Dec 2023
Disputed amount: €600
Safety Index 8.4 High
Our verdict Player stopped responding

Betway Casino - Gamstop registered player was allowed to deposit with Betway.

Closed Submitted: 31 Dec 2023
Disputed amount: £1,000
Safety Index 9.1 Very high
Our verdict No reaction policy

Bet24-7 Casino - Player's withdrawal is delayed.

Unresolved Submitted: 30 Dec 2023
Black points: 214
Disputed amount: €1,000
Safety Index 1.0 Very low
Our verdict Player stopped responding

Bizzo Casino - Player's request for account closure ignored.

Closed Submitted: 30 Dec 2023
Disputed amount: €500
Safety Index 8.4 High
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