Pure Casino - The player's withdrawal is delayed.

Waiting for the withdrawal of funds at the Pure casino since December 14, month has passed . Would like to ask the representative when the transactions will be processed , thank you

Hello BentonCharles,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pure Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

VIP manager of the Pure casino reacted very quickly ,

money recieved yesterday , sorry to bother you .

This complaint can be closed and marked as resolved , and thanks for your reply casino.guru

Thank you BentonCharles for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick