User Profile Complaints Reviews

romzykt's reviews

silver
romzykt
Junior Apprentice
2 months agoOriginalTranslation
I have been playing at this casino for a while, but so far I have only lost large amounts (daily sums). I once won (contacted the chat, I don't understand anything)! Money was transferred back and everything was lost!! A win after bonus implementation/winning €320 was lost because the game never paid out again!!

All in all, all casinos from Curacao etc. are a huge rip-off. There are hardly any German licenses... There is no monitoring in their countries (it's all hypocritical...) A huge rip-off and what annoys me most is the service (VIP Miranda disaster).
Read moreRead less
  • Page structure is OK.
  • Fast loading of games
  • Good game selection
  • Customer service via email Catastrophic
  • Customer service via chat Catastrophic
  • profits hardly possible
  • VIP service disaster
  • bonus conditions opaque
  • Payouts (can be canceled) is the intention of every casino
  • Nothing particularly positive
Automatic translation:
All WinDetta Casino reviews
silver
romzykt
Junior Apprentice
6 months ago
My review of their casino.

1 . You just pay here.
2. There are no winners here.
3. If you win, the casino gets every € back.
4. License from Curacao, there are also many casinos in this country that hardly pay anything...
5. The service chat is a disaster. The interviewee was, the employees only understand the train station.
There will be no offers!!
6. The casino does not award a no deposit bonus (you are forced to deposit again and again).
7. The promo: it's a joke, cashback, there's nothing more.


In any other casino; Good service, quick help, quick payout, chance for free spins...

Here I advise everyone to stay away. You are being ripped off mercilessly.

Greetings Thomas Hahs.
Read moreRead less
  • Schnelle Einzahlung
  • Guter Aufbau der Seite
  • Kein Spielspaß, wie überall aus Curacao
  • Support ist eine Katastrophe ( bei Auszahlung nicht geholfen) Gewinn verspielt
  • Kein gutes VIP Programm ( kein no deposit Bonus)
  • Promotion - 10 Sterne
  • Email Support schlecht
  • Kaum Freespins, Gewinner gibt es hier nicht .
All Betsomnia Casino reviews
Betsomnia Casino
3 months ago
Dear Customer,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with Betsomnia was not up to your expectations. Please know that we take your concerns seriously, especially regarding withdrawals and customer service. We would appreciate the opportunity to look into your case further and resolve any issues. If you could provide us with more details, we’re here to help.

Thank you for giving us the chance to improve.

Best regards,
The Betsomnia Team
silver
romzykt
Junior Apprentice
9 months agoOriginalTranslation
Just like all other casinos (especially from Curacao) no winnings, the €250 should have been put into potatoes. Bad casino, like all the others.
  • Fast deposit, as always
  • Structure of the page
  • Chat
  • Hardly any profits
  • No free spins
  • Winning is pointless
  • Curacao, the very last one
Automatic translation:
All Spinaro Casino reviews
silver
romzykt
Junior Apprentice
9 months agoOriginalTranslation
I agree with all the reviews submitted! Only deposited, no free spins at all and if so, winnings are minimal.

No loyalty bonus or free spins. All casinos (from the country of Curacao) are questionable. It's a mess what is offered from this country (one provider (hundreds of pages) ... and you're being cheated everywhere.
Read moreRead less
  • Deposit
  • No free bonus
  • Customer service bad
  • Software questionable
  • No fun to play
  • Hands off ..
Automatic translation:
All RANT Casino reviews
silver
romzykt
Junior Apprentice
9 months agoOriginalTranslation
Only made a deposit in this casino in the last week (like everywhere else, you're just a stupid person). You are not a lucky person here.
  • Quick verification
  • Software good
  • Chat ok
  • Hardly any profit
  • Game cancellations
  • Software could be better
  • No VIP bonus
Automatic translation:
All CasinoTogether reviews
CasinoTogether
9 months ago
Hello,

After checking, it seems that you registered on our site 5 days ago and that you have made two deposits.

These are games of chance and you need to be careful, the games can win or lose, it's totally variable. We know you've spoken to our customer service team about this and also about potential game bugs, but unfortunately you didn't follow our agents' technical recommendations.

Finally, the VIP program is accessible by invitation only, and the VIP department regularly analyzes players' accounts.
The following criteria are taken into account: your general activity, your loyalty, your spirit of cooperation, your courtesy and your seniority.

Your account has now been permanently closed, as it seems that you have had completely inappropriate discussions with our customer service agents.

Loan
CasinoTogether
silver
romzykt
Junior Apprentice
10 months agoOriginalTranslation
Deposited over €90 yesterday!!
- this provider operates several casinos (e.g. Slotspalace etc. Powerup) - Rabidi NV, in my opinion this provider is (a provider that is only interested in winnings) winning is almost impossible here!

It is surprising why a provider operates several sites with the same schema. A casino -minus 10 stars.
Read moreRead less
  • Deposit
  • Game page
  • Games
  • Few free spins
  • Operates several similar casinos
  • Winnings not possible
Automatic translation:
All Spinanga Casino reviews
silver
romzykt
Junior Apprentice
10 months agoOriginalTranslation
Deposited over €250 yesterday!! After I asked for a bonus a day later (without deposit) my player account was blocked (without explanation)...
- this provider operates several casinos (e.g. Slotspalace etc.) - Rabidi NV is this provider in my opinion (a provider that is only interested in winnings) winning is almost impossible here!

It is surprising why a provider operates several sites with the same schema. A casino - 10 stars.
Read moreRead less
  • Deposit
  • games
  • No prior verification is possible (if you win and pay out) it could also be rejected.
  • Few free spins
  • Games, technically a disaster (not all games)
  • Customer service bad
Automatic translation:
All PowerUp Casino reviews
PowerUp Casino
9 months ago
Hi romzykt,

Thank you for reaching out to us with your feedback, we are sorry to hear you had a bad experience with your account.

Please provide us with your account username so we can resolve this issue and give you a explanation as to why this happened.

Best regards,

PowerUp Casino
silver
romzykt
Junior Apprentice
11 months agoOriginalTranslation
Happiness is one thing that others are constantly losing. In my eyes, this casino is the last one....
- no winnings, bets don't matter, play doesn't matter...
- Customer service disaster, waiting time too long
- After deposits, bonuses cannot even be issued for loyalty customers.

Stay away from this casino group...
Read moreRead less
  • Games are fine
  • Technically flawless
  • Nice structure
  • No winnings
  • Customer service disaster
  • No bonus
Automatic translation:
All SlotsPalace Casino reviews
silver
romzykt
Junior Apprentice
11 months agoOriginalTranslation
Made two deposits. No free spins, games are a disaster from a technical point of view. This casino is also one of many others where you just deposit and get annoyed afterwards. Gambling is one thing, there is no further deposit here either!! In 8 weeks over 10 casino spears/account deleted (only deposited and never won)... these are certainly not coincidences.
  • Deposit
  • to register
  • verification
  • Few free spins
  • No winnings
Automatic translation:
All Gama Casino reviews
Gama Casino
11 months ago
Dear Thomas,

As we can see, you actively used bonuses for the game, as well as you had a line of bonuses for the first 4 deposits, but we see that you used another bonus from the partner. Our casino has a very extensive list of different bonuses from freespins to cashback, please keep an eye on our newsletters so you don't miss out.

We always strive to provide quality services and an honest gaming experience. We realize that every player expects to win, and bad moments can cause disappointment. Our goal is to provide a gambling and fair gaming experience, and we apologize that your experience was less than satisfactory.
silver
romzykt
Junior Apprentice
1 year agoOriginalTranslation
So far only paid in and not too little. The casino streamers who get generous bonuses here and play with maximum stakes always win! I could easily convert my first bonus (about €500) and then paid out the amount. Deposit via KK and withdrawal via KK . Request denied because allegedly this casino does not deposit funds into Spanish accounts. There are always excuses, at least for the first payout. The support via chat uses text modules, these ladies and gentlemen do not write personally with the player, you are encouraged to make further deposits in order to keep losing. There are ridiculous free spins that are awarded once you lose. No recovery of losses. Page layout/ app is fine. I also had game abandonment, luckily not in the free spins.

I'll put it this way, if you want to lose money you've come to the right place. Everyone has to know for themselves.

And again you can see the answer from the casino that questions are not addressed in the beginning. Just blah blah blah...
Read moreRead less
  • Page Builder , App ,
  • Here you can lose well, payout, service, bonuses
Automatic translation:
All Legzo Casino reviews
Legzo Casino
1 year ago
Hello, Romzykt! If you have received winnings from bonuses, you can withdraw it freely, if the rules of the site are not violated, also, if you cannot withdraw through one or another payment system, you can contact the support chat and experts will advise you an alternative.

Best regards,
Legzo Casino!
Show more reviews (+10)
Showing 1 – 10 of 12 reviews
1 2
User Profile | Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news