The player wrote this complaint in May 2014 but it happened in Dec 2013. He said the casino refused to pay his winning because he exceeded max bet allowed.
This happened more than 4 years ago, therefore, we consider it as sin from the past. The casino responded that there were new terms and condition and every player agreed to them by clicking on the pop-up window, otherwise they were not allowed to play in this casino. It hard to decide as it is a word against word and the complaint is old.
This complaint is from 5/2014
Disputed amount: €11,000
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