Hello MCGPH1969,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Pin-up Casino. Please allow me to ask you a few more question before we would move forward.
What deposit method did you use? Is your account already verified? How many deposits have you made so far and did you try to make a withdrawal there? Did you claim any bonus offer?
Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick
Hello MCGPH1969,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Pin-up Casino. Please allow me to ask you a few more question before we would move forward.
What deposit method did you use? Is your account already verified? How many deposits have you made so far and did you try to make a withdrawal there? Did you claim any bonus offer?
Also please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick
Edited by a Casino Guru admin