HomeComplaintsPin-Up Casino - Player’s deposit has never been credited to his account.

Pin-Up Casino - Player’s deposit has never been credited to his account.

Amount: 400 INR

Pin-Up Casino
Safety Index:Very high
Submitted: 20 Mar 2022 | Resolved : 22 Mar 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

2 years ago

The player has deposited money into his account, but the funds seem to be lost. He later confirmed that the deposit was successfully credited, therefore we marked this complaint as resolved.

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2 years ago

Worst customer service, they never respond and don't deposit money in Pinup casino, they won't credit it in your wallet. Just another cheating site. I had deposited but not credited in the wallet and no one is responding now.400 rupees with id: l***@gmail.com

Edited by a Casino Guru admin
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2 years ago

Dear Ravi ,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

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2 years ago

Hi Kristine,


Thank you so much for your help, My amount has been credited to my account.

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2 years ago

Awesome news, Ravi. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

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