HomeComplaintsPariPesa Casino - The player's experiencing an unspecified issue.

PariPesa Casino - The player's experiencing an unspecified issue.

Amount: 600 CHF

PariPesa Casino
Safety Index:Low
Submitted: 14 Mar 2023 | Case closed : 05 Apr 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with his withdrawals. The complaint was closed as the player stopped responding.

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1 year ago
Translation

Scam! Fraudsters! Payment is easy, registration! But there is no payment! You get bot responses via email and that's it.. I reported them to Curacao whose license they have... They don't pay out money...

Automatic translation:
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1 year ago

Dear vladan4053,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with PariPesa Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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1 year ago
Translation

I write in German..


problem is payment.

They are looking for a photo of me (selfie with ID card and mobile phone with email from Paripesa), that's what I did.. The photo is visible, readable.. But I always get the same answer.. I asked, the reason worked, but the bot wrote always the same answer..

I contacted live chat, photo upload, and got reply:

"Photo is good, visible, but our email support decides, not customer service"


Big scams, deposit is very easy, advertising with "Anonymous bets", everything, but in reality you can forget about withdrawals...


Automatic translation:
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1 year ago

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

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1 year ago

Dear vladan4053,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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