The player from Italy has self-excluded from his main account but reports that deposits are still being accepted on new accounts he created. He expresses concern over the lack of checks in this situation.
PariPesa Casino - Player was able to create new accounts after self-exclusion.
Amount: €2,500
PariPesa Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.8
PariPesa Casino has a Safety Index of 4.8, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case opened
Current status
Waiting for player to reply
5d 12h 32m 56s
Case summary
yesterday
Public
Public
1 week ago
Translation
I am experiencing the exact same issue as my complaint with Megapari. My main account was self-excluded, yet deposits were accepted using my card under my name without any checks for the new accounts created.
Automatic translation:
Public
Public
1 week ago
Dear schieralorenzo09,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
Could you please send me the account closure request from the first account you created in this casino, along with the casino's reply? My email address is veronika.l@casino.guru.
Could you kindly specify how many additional accounts you created? Have any of these accounts been fully verified? Have you used the same personal information to register in the casino each time?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
Public
Public
1 week ago
Translation
Hi Veronika, so I created several accounts with personal information and others with information of my family members.
The point is that paripesa handles payments like megapari does, so personal information is entered at the time of deposit and I used my two cards that I also used for my main account
Automatic translation:
Public
Public
yesterday
Thank you for your reply. However, I have not received any emails or other information from you that would serve us as evidence that you requested to be self-excluded.
Moreover, could you kindly confirm if you passed the full KYC verification in any of your accounts?
schieralorenzo09 has 5d 12h 32m 56s to reply
