HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,359Opened778Unresolved5,647Resolved13,391Rejected22,543
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

CatCasino - Player's advertised cashback not received.

Closed Submitted: 05 Feb 2024
Disputed amount: €100
Safety Index 9.0 Very high
Our verdict Player stopped responding

Lucky7even Casino - Player's verified withdrawal is repeatedly declined.

Closed Submitted: 05 Feb 2024
Disputed amount: €1,500
Safety Index 8.9 High
Our verdict Other

ElitBet Casino - Player's account has been blocked for additional examination.

Closed Submitted: 05 Feb 2024
Disputed amount: 7,388 лв
Safety Index 8.2 High
Our verdict Player stopped responding

LetsLucky Casino - Player's account has been locked.

Closed Submitted: 05 Feb 2024
Disputed amount: 500 CHF
Safety Index 6.3 Below average
Our verdict Against fair gambling

Slotimo Casino - Player accused of bonus manipulation by the casino.

Unresolved Submitted: 05 Feb 2024
Black points: 205
Disputed amount: €1,200
Safety Index 0.0 Very low
Our verdict Unjustified complaint

Yabby Casino - Player's withdrawal has been delayed.

Closed Submitted: 05 Feb 2024
Disputed amount: $1,600
Safety Index 8.1 High
Our verdict Player stopped responding

MyStake Casino - Player is struggling with self-exclusion process.

Closed Submitted: 05 Feb 2024
Disputed amount: $1,000,000 ARS
Safety Index 9.7 Very high
Our verdict No reaction policy

GoldenPharaoh Casino - Player's withdrawal from GoldenPharaoh Casino is delayed.

Unresolved Submitted: 05 Feb 2024
Black points: 454
Disputed amount: €3,010
Safety Index 1.6 Very low
Our verdict No reaction

GeniusWin Casino - Player's winnings are not reflected in his account.

Unresolved Submitted: 05 Feb 2024
Black points: 332
Disputed amount: €1,079
Safety Index 3.5 Low
Our verdict Case closed

Verde Casino - Player's account has been blocked after winning.

Resolved Submitted: 05 Feb 2024
Disputed amount: €370
Safety Index 9.4 Very high
Show more complaints (+10)
Showing 26,541 - 26,550 of 42,359 complaints
1...2,654 2,655 2,656...4,236
Go to pageof 4,236 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.