I have a withdrawal under management since 12/29/2023 and when I contact support they tell me that there are checks underway.
ABSURD!😡
GeniusWin Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. GeniusWin Casino has a Low Safety Index of 3.5, signifying a low standing in terms of fairness and safety in accordance with our methodology. Proceed with reading our GeniusWin Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of GeniusWin Casino, we read and assessed Terms and Conditions of GeniusWin Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based upon our estimates and collected information, we consider GeniusWin Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention GeniusWin Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, GeniusWin Casino has achieved a Safety Index of 3.5, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of GeniusWin Casino during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 2,471 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. Read the reviews in the 'User reviews' part of this page to learn more.
GeniusWin Casino is owned by Genius s.r.l. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
GeniusWin Casino has been granted a gambling license in Italy issued by Agenzia delle Dogane e dei Monopoli.
GeniusWin Casino supports 4 payment options. This includes: Mastercard, ApcoPay, Visa Credit, Bonifico.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at GeniusWin Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
Italian |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at GeniusWin Casino, managing your account, withdrawals, or other matters. GeniusWin Casino does not offer any customer support service. We consider this an unacceptable shortcoming, since contacting anybody from the casino when dealing with potential issues becomes impossible for the player.
GeniusWin Casino offers these types of casino games: Slots, Roulette, Blackjack, Baccarat, Live games, Scratch cards, Other card games, Live shows, Other games.
Casino games from 22 game providers are offered. This includes Apricot (Microgaming), Pragmatic Play, Playson, iSoftBet, Evoplay, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, 1X2 Gaming, Booming Games, Games Global, NazionaleElettronica, Espresso Games, RAW iGaming, Synot Games, Skywind Group, Triple Cherry, Spinmatic, EURASIAN Gaming, Octavian.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from GeniusWin Casino in our database.
Browse all bonuses offered by GeniusWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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