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GeniusWin Casino Review

Casino closed

GeniusWin Casino has been closed and no longer operates.

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Genius s.r.l.
2020
< $1,000,000
OverviewUser reviews1Safety Index explainedDiscussion351

Casino closed

GeniusWin Casino has been closed and no longer operates.

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GeniusWin Casino Review

GeniusWin Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. GeniusWin Casino has a Low Safety Index of 3.5, signifying a low standing in terms of fairness and safety in accordance with our methodology. Proceed with reading our GeniusWin Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of GeniusWin Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of GeniusWin Casino, we read and assessed Terms and Conditions of GeniusWin Casino in-depth. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Based upon our estimates and collected information, we consider GeniusWin Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we are aware, no relevant casino blacklists mention GeniusWin Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, GeniusWin Casino has achieved a Safety Index of 3.5, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of GeniusWin Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of GeniusWin Casino during our review.

Player complaints submitted about GeniusWin Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 2,471 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

GeniusWin Casino user feedback and reviews evaluated

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company data

GeniusWin Casino is owned by Genius s.r.l. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

GeniusWin Casino has been granted a gambling license in Italy issued by Agenzia delle Dogane e dei Monopoli.

Payment methods, win and withdrawal limits

GeniusWin Casino supports 4 payment options. This includes: Mastercard, ApcoPay, Visa Credit, Bonifico.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at GeniusWin Casino in the table below.

Language Website Customer support Live chat
Italian Yes Yes No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at GeniusWin Casino, managing your account, withdrawals, or other matters. GeniusWin Casino does not offer any customer support service. We consider this an unacceptable shortcoming, since contacting anybody from the casino when dealing with potential issues becomes impossible for the player.

Slots and casino games at GeniusWin Casino

GeniusWin Casino offers these types of casino games: Slots, Roulette, Blackjack, Baccarat, Live games, Scratch cards, Other card games, Live shows, Other games.

Casino games from 22 game providers are offered. This includes Apricot (Microgaming), Pragmatic Play, Playson, iSoftBet, Evoplay, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, 1X2 Gaming, Booming Games, Games Global, NazionaleElettronica, Espresso Games, RAW iGaming, Synot Games, Skywind Group, Triple Cherry, Spinmatic, EURASIAN Gaming, Octavian.

GeniusWin Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from GeniusWin Casino in our database.

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
No bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

Italian website
Only Italian customer support
No live chat

Game providers
Show all (22)

  • Pragmatic Play
  • Apricot (Microgaming)
  • Evoplay
  • GameArt
  • Endorphina
  • Wazdan
  • Habanero
  • iSoftBet
CASINO SCREENSHOTS
geniuswin_casino_homepage_desktop
geniuswin_casino_game_gallery_desktop
geniuswin_casino_promotions_desktop
geniuswin_casino_homepage_mobile
geniuswin_casino_game_gallery_mobile
geniuswin_casino_promotions_mobile

Positives

  • Simple and clean website design

Negatives

  • Very slow payment processing
  • No welcome casino bonus available
  • No live chat
  • Limited choice of payment methods

Interesting facts

  • Small casino only for Italy
  • Registration available only to players owning Italian fiscal code card
Author & Guarantor: Matej Lawson Last updated: 12 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

GeniusWin Casino bonuses

Browse all bonuses offered by GeniusWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (1)

User reviews of GeniusWin Casino

This is a place to share experience with GeniusWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

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Write a review

Casino Guru

We want players to understand gambling.

• 9 months ago
Good evening, reading your reviews I would like to point out that I am also having problems collecting winnings with the Geniuswin platform
I have a withdrawal under management since 12/29/2023 and when I contact support they tell me that there are checks underway.
ABSURD!😡

Safety Index explained

Safety Index of GeniusWin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GeniusWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • No customer support
  • Zombie casino: you will not be able to get in touch with anyone at this casino

Complaints about GeniusWin Casino and related casinos (11)

11All0Opened7Not solved2Solved2Rejected

Complaints directly about GeniusWin Casino

Show more complaints (+1)
Discussion

GeniusWin Casino Discussion

Discuss anything related to GeniusWin Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

GeniusWin Casino payment methods

MastercardBonificoApcoPayVisa Credit
Currencies
EUR
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