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OverviewBonusesUser reviews266Safety Index explainedDiscussion6Payment methods11
iWild Casino Review
When reviewing and assessing iWild Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. iWild Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our iWild Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – iWild Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of iWild Casino, we have looked closely into the Terms and Conditions of iWild Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, iWild Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature iWild Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, iWild Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: According to our records, iWild Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of iWild Casino.
Terms and Conditions of iWild Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of iWild Casino during our review.
Player complaints regarding iWild Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
User feedback and reviews of iWild Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 266 user reviews of iWild Casino in our database, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
iWild Casino is owned by Alimaniere Sociedad De Responsabilidad Limitada, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
As far as we are aware, iWild Casino has not been granted any official gambling license.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 1,200 per day
No win limit
EUR 20,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at iWild Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at iWild Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of iWild Casino as average.
Casino games and slots available at iWild Casino
Players can enjoy these types of casino games at iWild Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 67 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, edict, Betgames, Ho Gaming, Concept Gaming, Wizard games, Mancala Gaming, Spinmatic, Apollo Games, Spribe, OneTouch, Galaxsys, BeeFee, Mascot Gaming, Vivo Gaming, Amusnet, PGsoft (Pocket Games Soft), Reel Play, Salsa Technology, VoltEnt, Gamebeat, Live Games, Fugaso, Stakelogic, TPG (Tipping Point Gaming), Gamzix, 3 Oaks Gaming, CT Interactive, Games Global, Barbara Bang, Platin Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.
iWild Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by iWild Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated iWild Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(11)
Payment methods (11)
Withdrawal limits
per month
€20,000
per day
€1,200
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishGerman
English customer support
All languages
(2)
All customer support languages
EnglishGerman
English live chat
All languages
(2)
All livechat languages
EnglishGerman
Game providers
Show all
(67)
Game providers (67)
Casino screenshots
Positives
Winner of the 'Voice of the People' in Casino Guru Awards 2025
Browse all bonuses offered by iWild Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(266)
User reviews of iWild Casino
This is a place to share experience with iWild Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Have played almost a year now and I have loved the many different providers and options. Quick support. I have even recommended the casino to friends. But there is one problem, the KYC process takes to long! Now I have been waiting for 4 weeks. Last week still waiting I wrote to the chat and asked if it was ok with my verifyin before I deposit, the answer was good to go! You can withdraw. So I did, won 300 and wanted to withdraw, 2 days after the money was back at my gaming account again. New verify needed again. And then, as many of us I played some more and won 900. Can still not withdraw, have send mail to support, kyc-team and no reply at all. I am so sorry for this because I really like the casino!!!
Many different providers
Nice website
Quick chatt
Cashback
To long Kyc-process
No answer from support
iWild Casino
Dear jenli753,
Thank you for your loyalty and the honest review. We understand that the process might have been a bit longer than expected during the holiday period. At this moment we see that the process has been completed and we hope that your experience has been positive since!
A manager helped me figure out the bonuses and explained the rules. I mostly played with the money they gave on the first deposit. The experience was positive and stress-free.
support
slots
iWild Casino
Dear Weylian,
We’re glad to hear you’ve had a great time playing with us. Thanks for sharing!
Good game selection, however, as soon as you win big, the KYC process is delayed until you've practically gambled everything away! Dirty tactics.
Gute Spiel Auswahl, allerdings sobald man größer gewinnt wird der KYC so Lage heraus gezögert bis man am besten alles verspielt! Dreckige Methoden
Nothing
Nichts
Slow payout
Langsame Auszahlung
KYC is delayed until the winnings are lost.
KYC wird rausgezögert bis Gewinn verspielt
Support offers no help
Support keine hilfe
iWild Casino
Dear ToBz,
We apologize for any inconvenience you encountered. Please contact our support team so we can resolve this for you. Protecting your account and funds is a top priority. Additional verification may be necessary to ensure full security. We strive to complete this process efficiently while meeting all licensing obligations.
Registration was fast, verification was no problem. I play poker and sometimes slots. The game catalog is huge, that's true. Nothing unique, but I can't say anything bad. A perfectly decent option.
iWild Casino
Dear Xterrani,
Your positive feedback helps us keep improving. Thank you!
Their procedures are extremely slow and outdated — withdrawals and account verification take far too long, often with no clear communication. It’s also quite suspicious that every time you make a deposit, the payment goes to a different recipient.
Customer support is another major issue: the live chat responses are clearly automated and provide no real help. Overall, this casino feels untrustworthy and years behind modern standards. There are plenty of better and more transparent options out there — don’t waste your time or money here.
Slow kyc
Slow withdrawals
Automated messages on chat
iWild Casino
Dear Paulchro,
We understand your frustration and appreciate the opportunity to make things right. We take account and fund security seriously. Occasionally, further verification is required to ensure that only the account holder has access. This process is carried out promptly and in accordance with licensing requirements.
The worst thing I've ever played, it was like they put a limit on how much you could win, big scam, don't go play.
οτι χειρότερο εχω παίξει ποτέ , ηταν λες και έβαζαν όριο στο πόσα θα κερδίσεις , απάτη μεγάλη μην πατε να παίξετε .
nothing
τιποτα
bonuses with withdrawal restrictions
μπονους με περιορισμό αναληψης
huge wager
τεραστια wager
It crashes when you play.
κολλάει οταν παίζεις
iWild Casino
Dear spyros_kork,
We’re disappointed we didn’t meet your expectations. Thank you for letting us know. Our strong relationships with leading game providers ensure players have access to a wide variety of games. In return, providers maintain fairness standards and restrict us to hosting the games only. Game returns are entirely managed by the provider, with oversight from the governing bodies.
I requested a withdrawal on 09/17/2025 but, although my account was verified last year, they asked for documents with the payment method and a selfie. I sent them all the requested documents but I haven't received anything from them for 5 days. They don't respond to emails.
iWild Casino
Dear Razvanescu79,
We believe this concern has been resolved with assistance from Casino Guru. At the moment, your account does not require any additional documentation and the account was verified over 1 week ago.
Security of the account and its funds are of utmost importance to us, which may require an additional verification request, to ensure that only you have access to the account and the funds are never lost. We do our best to complete this process as quickly as possible, without compromising the security of the checks, as required by our licensing obligations. We hope for your understanding.
For any details, you may check the conversation here: https://casino.guru/complaints/iwild-casino-player-s-withdrawal-is-delayed-3
definitely recommend this casino, no problems so far
fast cashout
good bonus system
The support responds quickly.
livechat does not work anymore
iWild Casino
Dear nsL71234,
We’re delighted your visit was enjoyable, thanks for sharing! Regarding your live chat concern, it should be available, you can contact our team at [email protected] to try and address the issue.
This casino is the worst I have ever experienced. It has no professionalism, no transparency, and no respect for players. Withdrawals take forever without explanation, and support gives nothing but the same copy-paste answers to "please wait." When you insist on proper answers, they simply stop replying altogether. In 2025, hiding behind excuses like "maintenance" to hold players’ money is unacceptable and shows how unreliable this casino really is. It lacks trust, fairness, and everything a gambler should expect from a legitimate casino. There are many trustworthy licensed casinos available, but this one is absolutely not among them. Avoid at all costs.
none
slow withdrawals
iWild Casino
Dear Mardock.
We’re very sorry to hear about your experience and truly appreciate your feedback. We take all concerns seriously and strive to maintain transparency, fairness, and timely processing of withdrawals. Occasionally, system maintenance or technical updates may cause temporary delays, but these are never intended to withhold player funds.
If you encounter any unresolved issues, our live chat support is available 24/7 to provide assistance and ensure your concerns are addressed promptly. We are committed to improving our services and hope to regain your trust.
Awful experience. I have 2 active withdrawals since August 5th. First they did not want to process them, then on Friday the site went "under maintenance". Do not trust them! Support unresponsive or lying and now even CasinoGuru is deleting my comment. I believe they are all one big mafia!!
very slow withdrawal... and the website went offline/maintenance after a withdrawal request.. very poor casino.. they trying to stall/delay the withdraw like they dont want to pay your winnings.
slow withdrawal
website went offline after a withdrawal request
not recommended
iWild Casino
Dear Xpeke,
Thank you for sharing your experience. We understand that withdrawal delays can be frustrating. Please note that occasional maintenance or temporary offline status is part of our system updates and is not intended to delay payments. Your withdrawal is being processed according to the payment provider’s timelines. If you have any concerns or need assistance, our live chat support is available 24/7 to help resolve the issue quickly.
Gave a neutral rating as awaiting a withdrawal request. Verified on phone and have today (05/05/25) sent in proof of deposits by email. Awaiting reply so will update So withdrawal approved today 07/05/25. But have recived no funds into bank account and they cannot tell me what's going on so have to wait again Will update again soon So funds just recived. Not a bad casino but if you are a UK player there are alot better ones out there. So thought I would give this casino another go with a friendly VPN so all game providers could be played and I must admit it was a better playing experience. BUT........ After making two withdrawals on 28/5/25 1st €400 2nd €200 i have still not recieved my winnings. Various chats and emails and been told that the withdrawals and have been processed and the money is on its way but are still pending in my account. It's a shame really as this is there only downfall is the withdrawals as there wagering, bonus etc are really good It's just a shame the left hand cannot talk to the right hand as they tell you it's done but in the same message say they cannot answer as it's not down them. Will be considering closing the account once I have recieved the winnings owed due to the frustration and a lack of answers So we are now on 02/06/25 and still no sign of my withdrawals. Chat the same just blame it on the finance department for the delay with no other infomation avalible ai feel there info regarding withdrawals is very misleading. So recieved 1st withdrawal of €400 on 02/06/25 and gave been told 2nd withdrawal of €200 will be done on the 05/06/25 abit strange as both withdrawals were done on the same day. Overall the casino is very good but there withdrawals really let the casino down. So have played a couple of times since yet again bonus games etc very good. But please if a UK player try other casinos. There withdrawals are appalling now waiting nearly aweek for a payment that the casino have said they have paid but my bank has no record of this payment. The amount of time and effort I have put into this to try and get resolved is a joke. As I Said before its a shame that there withdrawals are so poor. So it is now 05/08/25 and since then the casino have rebranded there website......... and its all gone wrong. Made to do account verification again even thou it was done a few months back It has now been over a week account still not verified and have had no reply to emails and also chat support cannot answer any questions. I have a balance that I cannot wothdraw till this is done.To top it off when I was able to make the withdrawal right at the beginning it was cancelled because of the verification BUT recieved an email from Snatch Casino to say that my withdrawal was cancelled due to my account not being verified. Now this is a concern as I have never had any dealings with Snatch Casino or been signed up with them so its very clear that my personal details were breached and when asked about this they swerved the question completely. As you can see i have given the casino ago thinking it might get better but it has gone the opposite way. PLEASE IF A UK PLAYER DO NOT SIGN UP AND IGNORE THE SAFETY RATING GIVEN!.I now just want account verified so I can make my withdrawal and then close the account AVOID!!!!!!!!!! It is now 09/08/25 and still no change. So we are now on the 13/08/25 and still my account has not been verified still no answers to when. We now on the 15/08/25 and have just recieved a email from KYC. Low and behold account not verified. So after sending in all the proof asked for i.e Driving license, passport, selfie with passport in front of home screen etc this is still not good enough I have now got to send in bank statement and utility bill!!. This has been sent no dought they won't be good enough and will take them probably 2 weeks to reply. This casino just likes to stall and stall the process. How there safety rating is so high is mind boggling. I personal think this will have to be looked at as people rely on the likes of this website for this reason. Will update again when I have a reply. So far no reply to casino guru for complaint to iwild casino regarding account verification so they have now been been given another 7 days to reply. I think this is a little unfair due to waiting nearly 4 weeks already. Same answer from chat that to be patient. I now feel the €4500 I have ready to withdraw i am probably not going to see. SAFETY INDEX NEEDS TO BE LOOKED AT. Now 26/08/25 and no change. Apparently they never recieved messages from casino guru given ANOUTHER 7 DAYS.. AVOID THIS CASINO Account verified today 01/09/25. Now we have to wait to see how the long the withdrawals take! Withdrawals cancelled what a joke. Please avoid this casino. Now 11/09/25 and you guessed it still not done 16/09/25 and still not done. 18/09/25 and still not done
Large selection of games
Easy to navigate
VPN friendly
Will make your life a living hell when it comes to KYC and Withdrawals
Chat support is so poor they might aswell not have one. Can never answer a simple question.
Ignore the safety rating given as i am surprised that they are that highly rated.
I made a $50.00 deposit last week August 3 2025 yesterday I made a $30.00 I got to play $21.70 they said it's the USA payment but I'm not from USA I'm from Canada, so I guess the good thing about it if you win they will have to pay you in USA money.
iWild Casino
Dear Cherryboom,
Thank you for your feedback and for sharing your experience. We understand your concern regarding the payment processing and currency difference. Sometimes payment providers use USD as the settlement currency, which may cause variations in the credited amount. Please rest assured that any winnings will be paid out in full. If you notice any discrepancies or have further questions, we recommend reaching out to our live chat support — our team will be happy to assist you right away.
Not really happy with this casino. First, i had problems registering and logging in via Mozilla Firefox, have to use Chrome each time now. Second, i got denied cashback multiple times because i had taken bonus in the past, why even bother with it. Third, taking a bonuses here is not worth it as many slots are blocked by it on top of that many slots that seem accessible for me are actually also blocked by country, so in total maybe i can access half of what the casino offers. I expected more of this casino.
Update: After a couple weeks and many deposits i started to win a bit and cash out and then suddenly one day after a cash-out the casino blocks my account according to their T&C without any real explanation. I recommend avoiding this casino and Altacore altogether, in the long run only had bad experience with them on a few of their casinos.
Many deposit methods;
Decent choice of slots providers;
Daily bonuses.
Cashback only for those who play without bonuses;
Many slots blocked by bonus wager;
Problems logging in via Firefox;
Support is not the best.
iWild Casino
Dear artuurio,
Thank you for your honest feedback — we truly appreciate you taking the time to share your experience. We're sorry to hear about the technical difficulties with Firefox, and we’ll forward this to our tech team to review. Regarding cashback and bonuses, we understand how frustrating it can be when expectations aren’t met — we’ll be happy to clarify the terms and see what we can do to improve your experience. As for the restricted games, these limitations often come from providers due to regional licensing, but we’re constantly working to expand accessibility where possible. If you'd like, feel free to reach out to support so we can take a closer look at your case directly.
Unfortunately, I had a very disappointing experience with iWild Casino.
I requested a withdrawal on May 24, 2025, from a fully verified account. Despite their Terms and Conditions stating that withdrawals are processed within 2 business days, I was told via email that the payout would only be made on June 2 – over a week of delay with no valid explanation.
Customer support was unhelpful and only responded with scripted messages. It is clear that the casino is not honoring its own terms, which is highly unprofessional.
In my opinion, this shows a lack of transparency and reliability. Until they change this behavior, I cannot recommend iWild Casino to any player. A trustworthy operator should not treat customers this way.
lot of game
Delayed payments
Unjustified withdrawal delay
Unreliable payment processing
iWild Casino
Dear fadeyyy43,
Thank you for your feedback. We’re sorry for any inconvenience caused. Please note that while we aim to process withdrawals promptly, delays may occur due to external factors or additional checks. Your concerns have been noted and shared with our team.
I wanted to leave iWild a good review, but they seem to be the type of casino I originally suspected they might be.
After I first registered several months ago, I attempted to make a withdrawal for $200.
They were initially very difficult when it came to verifying my documents; it took 7 days from my first withdrawal request to when they finally approved my kyc. They would reject my documents every day, once a day, and cancel my withdrawals during this time period. On day 7, the documents were magically accepted even though prior documents I'd sent contained the same info.
Once they officially approved my kyc, it took less than 24 hours to receive my payment (on day 8), so I thought I would give them another chance now that I had been "verified", as that seemed to be the challenging part.
Several months later, I won $450 on a cash back bonus, and the withdrawal was easy and I received it within 24 hours. I started to halfway trust them, so I made more deposits.
Now, this week, I won $1000 (no bonuses) and we're back to having problems again. 4 days ago, I made 2 $500 withdrawal requests, which were ignored and then cancelled. I initiated contact via chat, where I was told the money was coming, but then they cancelled it. I've been told it's coming again today, and it's in the final pending stage, whatever that means. I'm not convinced I'm actually talking to real people who are actually checking anything for me. Nobody responds to emails.
4 days may not seem like a lot of time, but it is extremely stressful when it is impossible to contact anyone, there are no updates to withdrawal status, and withdrawals randomly get cancelled after 48 hours. Like others have said, it seems like they they're allowing them to lapse so you keep playing and lose your money.
The dumb thing is, if they'd sent me my money in a timely manner, they'd probably have a bunch of it back by now already. I'm not even ahead in my winnings; I've deposited more than $1650 since I started playing there, so it's not like I'm asking for much.
If you have too much money and don't care when and if you get paid, this is a good website with nice design and a lot of game choices.
If you have bills to pay and expect to receive your withdrawals in a timely manner, then maybe use the several other gambling websites that don't play games with KYC, answer emails, and send withdrawals within the timeframe that they promise on their website.
The stress and uncertainty of waiting forever for my money makes me feel that this company isn't 100% trustworthy and difficult to recommend.
Edit: I did finally get paid, 5 days after my request.
Edit #2: Decided to give them another go several months later to see if anything has improved; still terrible with withdrawals. Just had them cancelled and had to request again. Still waiting after several days. Exhausting.
Nice Website Design
Several Good Games
Withdrawal Delays
Difficult KYC Process
No Support
iWild Casino
Dear imbetter,
Thank you for sharing your experience with us. We apologize for any inconvenience you faced with your verification and appreciate your patience. We're glad to hear you found a solution through Neteller. If you encounter any further issues or have additional feedback, please feel free to let us know.
Good evening, this casino really surprised me, I had no hope of winning anything in foreign casinos, but I managed to hit a rollover in this casino, it was not easy at all, but playing calmly and at strategic times I reached it, but the casino is asking me for my number with proof of deposit, even though I have already been approved in the verification, they are asking me for it, I have no hope of receiving my winnings observing many people with the same problem. I'm going to leave my rating in neutral like our friend did in the last review, I'll only change my rating if they fulfill the withdrawal of the amounts I won or if they don't I'll leave it negative.
Boa noite, esse casino realmente me surpreendeu, estava sem esperanças de ganham alguma coisa em casinos estrangeiros, porém consegui bater um rollover nesse casino, não foi nada fácil, mas jogando com calma e em horário estratégicos eu alcancei, porém o casino esta me pedindo número da minha com comprovante de depósito, mesmo eu ja tendo sido aprovado na verificação, eles estão me pedindo isso, estou sem esperanças de receber meus ganhos observando muitas pessoas com o mesmo problema. Vou deixar a nota em neutro igual fez o nosso amigo na última avaliação, só vou mudar minha nota caso cumpram com o levantamento dos valores que ganhei ou não cumpram eu deixo negativo.
Customer support
Apoio ao cliente
Fair RTP
RTP justas
Variety of games
Variedades de jogos
Many providers
Muitos provedores
Some games crashing in the middle of a match
Alguns jogos travando no meio da partida
Withdrawing from your account in the middle of a match
Descontando da conta no meio das partidas
Many games with high RTP that didn't pay out even if you got a scarter
Muitos jogos com RTP alta que não pagava mesmo pegando scarter
iWild Casino
Dear jozanctba75,
Thank you for your feedback and congratulations on reaching the rollover. Please note that in some cases, additional verification such as proof of deposit may be required for security reasons. We appreciate your patience and assure you that your case is being reviewed.
I really enjoy playing at I wild casino the customer service is amazing and there are loads of fun slots to play on although I have my fovoirites x very fun casino
Really good choice of slots and very friendly customer service
Do NOT play at this casino. You will regret it. Even if you manage to win, you will never get your money. They deliberately delay payouts for days or even weeks, keeping your money stuck in your account so you're tempted to keep playing – and eventually lose it all.
I made several withdrawal requests, and they were left pending for over a week. During this time, I sent six emails asking for updates – not one single reply. The so-called customer support is completely useless and keeps blaming "the provider" for everything. If they can't solve anything, what’s the point of having them?
I lost my entire deposit, and even when I clawed back some of it with a win, they made it impossible to cash out. Eventually, I lost it all again because they refused to release my money.
And don't be fooled by their bonuses – they’re a scam too. Even if you complete their ridiculous x40 wagering requirements, the maximum payout is only €50! Total joke.
This casino is predatory, unresponsive, and a complete scam. They do everything in their power to stop you from withdrawing your winnings.
0 stars. AVOID AT ALL COSTS.
Nice slots
Don't reply to emails
Only 400 Max cash out
Customer support can't help
Takes more than 1 week to receive money
iWild Casino
Dear Andiech,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. Delayed withdrawals and unanswered support queries are not the standard we aim to uphold, and we sincerely regret any frustration caused.
Please note that withdrawal times can vary due to verification requirements, provider checks, or compliance reviews — but we agree that clear communication is essential and we’re actively working to improve in this area. Bonus terms, including maximum cashout limits, are always stated in advance, but we understand they can sometimes be overlooked or feel restrictive.
We’d like the chance to review your case more closely. If you’re open to it, please reach out to our support team — we’ll do our best to resolve the issue fairly.
Transactions were charged on credit card from gamer.store under a merchandise purchase.
When I questioned this, the support email stated "these descriptors do not belong to our casino" I then sent screen shots of the transactions, and let them know my bank had assisted in identifying these as IWild AND sent the deposit history from the site.
No response since, I have emailed several more times, still no response.
I have chatted in pointing out the terrible lie and lack of response, they tell me to email.
I would laugh if it wasn’t sad as I do require their assistance.
Responded to me by email after this review with another untrue comment, pointed this out showed proof.. guess what.. no response.
One would think having proof of regulation violations and unfair business practices would be enough to get some sort of positive resolution but unfortunately this casino does not believe in such things.
Does not respond to emails
Lies and when point this out with evidence they ignore you
iWild Casino
Dear RedAlice,
Thank you for sharing your experience, and we’re sorry to hear about the inconvenience. We understand how frustrating this must be, and we truly hope the situation gets resolved as soon as possible. Our team is here to help and will do their best to support you. Best regards, iWild Casino
Unfortunately a point of contention I have with Iwilds casino is that their deposit limits are a bit steep at $30 or more for a base deposit. Compared to other casino like 888 which have a base deposit of $10 or more. Some times I don't Wana put in a full $30 just for a quick blast and spin. Additionally a higher deposit, means that any promotions will come at a higher deposit rate. And with such rates ultimately come higher play throughs
Thank you for your fantastic review! We love that you see iWild Casino as more than just a gaming site—it’s an adventure. Our goal is to keep things fresh and exciting with new promotions, a diverse selection of slots, and a visually immersive experience. It’s great to hear that you enjoy the journey just as much as the wins! We’ll keep working to bring you even more fun surprises along the way. Happy gaming!
Unfortunately a point of contention I have with Iwilds casino is that their deposit limits are a bit steep at $30 or more for a base deposit. Compared to other casino like 888 which have a base deposit of $10 or more. Some times I don't Wana put in a full $30 just for a quick blast and spin. Additionally a higher deposit, means that any promotions will come at a higher deposit rate. And with such rates ultimately come higher play throughs
iWild Casino
Dear dawidgrot5,
Thank you for your feedback! We understand that a $30 minimum deposit might seem high compared to some other casinos. This is set to ensure a high-quality gaming experience while offering generous bonuses and promotions.
However, we truly appreciate your input and will pass your suggestion to our team. We are always looking for ways to improve and provide more flexible deposit options in the future. Stay tuned for our promotions—we’re constantly working to make gaming even more enjoyable and accessible!
I love the wide range of games selection. It is truly entertaining! The deposits are fast and usually with many options of bonuses ( just keep in mind the wagering requirements). The website layout is great too.
I just truly dislike that Interac withdraw requests are not given priority assessment by the financial department. Due to their expiration deadline of 48 hours, the withdraws can get canceled over and over. It is frustrating! I would like that the casino give them priority due to their particularity so they do not get canceled. I am waiting for a week for my withdraw...
(Update) I am truly sorry to testify that things have not improved with this casino. Withdraws are very long and capped at only 600 dollars /request with a maximum of 3 simultaneously. In fact, it does not matter if you make a request one after the other in the hopes they will be processed in succession. It seems that they will only process one request per day capping your winnings withdraw effectively.
I do not know if they do it purposely or it is just the lack of staff, but people who have trouble waiting the requests to be processed and end up canceling the request to spend in the casino, avoid this casino at all costs. I won over 2k and it is taking ages to have the withdraw requests processed by this casino.
Wide range of selection of games
Fast deposits
Many bonuses
Interac withdraws delay
iWild Casino
Dear PistolaBang,
Thank you for sharing your feedback. It's great to hear that you enjoy the variety of games and appreciate the website's design and bonus options! We understand your frustration regarding the Interac withdrawal delays. Your concerns about their expiration deadline are absolutely valid. Ensuring smoother and faster processing for such requests is definitely something that should be prioritized. I'll pass your feedback to the relevant team for review and improvements. Thank you for your patience.
Overall the Casino seemed good, lots of games to choose from.
The one issue with all of these casinos, is the withdrawal times along with the Cancel Withdrawal Feature.
First Withdrawal Times way too long especially in contrast to the instant deposits. It should be instant withdrawals almost.
The Long withdrawals with a Cancel Feature is just a sitting disaster for venerable users who lack that self control. Featuring through out a lot of these casinos its something that in my opinion needs to be changed and rectified
I was also asked for even MORE verification after completing the KYC Verification prior, this slows down your withdrawal even more.
iWild Casino offers everything I’m looking for in an online casino. I’m not chasing huge jackpots, but I do love the thrill of spinning the reels and trying out different slots. The site is beautifully designed, easy to navigate, and loads quickly, which makes for a smooth experience. The variety of slots is fantastic, and the promotions are generous, giving me more opportunities to enjoy my time here. After a stressful day, iWild Casino is the perfect place to relax and have some fun.
all look good
payouts
and great bonuses
iWild Casino
Dear SieemoNe,
Thank you for your feedback! We're thrilled to hear that iWild Casino provides the experience you're looking for. It’s great to know you enjoy our selection of slots, smooth navigation, and exciting promotions. We strive to create the perfect gaming environment for our players, and your kind words mean a lot to us. Have fun spinning the reels, and best of luck!
Honestly, this is the first time I've seen such a slow payout of winnings, in other casinos things happen up to 24 hours. This slows down the feeling and makes the game meaningless. Otherwise everything else is convenient and I like it, just make the payment quickly
Good games, friendly interface
Very slowly withdraw
iWild Casino
Dear Emko,
Thank you for your feedback! We understand how important fast withdrawals are and appreciate your patience. While we always aim to process payments as quickly as possible, the speed also depends on the payment provider. That being said, we’re continuously working on improving our processes to ensure a smoother experience for our players. We’re glad to hear you enjoy everything else, and we truly appreciate your support!
Immersing oneself in a gaming realm filled with a wide array of entertainment options is an absolute delight! Swift deposits with bonuses add an extra layer of excitement, although it's crucial to bear in mind the wagering requirements. The website's design is also worth highlighting. The only thing that confuses me is the Interac withdrawal.
Nice design
User-friendly interface
Interac withdrawal
iWild Casino
Dear Oliver_Sullivan,
Thank you for your feedback! We're glad to hear you're enjoying the gaming experience, seamless deposits, and our website design. We understand that the Interac withdrawal process may be a bit confusing, and we want to assure you that we’re actively working on improving it for a smoother experience. If you have any questions in the meantime, feel free to reach out to our support team. Happy gaming!
iWild Casino has quickly become one of my favorite online casinos. I play mainly to unwind, not necessarily to win big, and this site provides the perfect atmosphere for that. The slot selection is impressive — there’s always something new to try, which keeps things exciting. The design is sleek, and everything loads quickly, which I really appreciate. The promotions are also a highlight, giving me extra bonuses to keep the fun going even longer.
payouts
games
iWild Casino
Dear Zdzislaw,
Thank you for sharing your experience! We're thrilled to hear that iWild Casino has become one of your favorite places to unwind. It’s great to know that you enjoy our slot selection, smooth design, and exciting promotions. We’re always working to bring even more fun and variety, so stay tuned for new games and offers. Enjoy your time at iWild Casino!
Very poor customer service, slow withdrawals, bad bonuses
Erittäin huono asiakaspalvelu, hitaat kotiutukset, huonot bonukset
iWild Casino
Dear Na1khou,
We're sorry to hear about your experience. We strive to provide the best service possible and would love the opportunity to address your concerns. Please reach out to our support team, and we’ll do our best to assist you with any issues regarding withdrawals, bonuses, or customer service. Your feedback is valuable to us, and we’re committed to improving.
As someone who has played at many online casinos, I can say that iWild Casino is a great place to relax and enjoy the games. The site is bright and inviting, and the slots selection is perfect for someone like me who enjoys the process of playing rather than chasing jackpots. The website is fast, which makes getting into the games quick and easy, and there are always new promotions to keep things interesting. Whether I’m discovering new games or enjoying the familiar ones, iWild Casino offers a fun, stress-free experience.
withdrawals
support team
iWild Casino
Dear Glovermart,
Thank you for your wonderful feedback! We're delighted to hear that you enjoy the vibrant atmosphere, fast gameplay, and diverse slot selection at iWild Casino. Providing a seamless and entertaining experience is our top priority, and it’s great to know we’re hitting the mark for you. Stay tuned for more exciting promotions and new games—we’re always working to keep things fresh and fun! Happy gaming!
Best regards, iWild Casino
Safety Index explained
Safety Index of iWild Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of iWild Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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