Name: iWild Casino Review
Item: iWild Casino DE
Rating: 8.9
Author: Adam Maclean

OverviewSafety and fairnessGamesUser reviewsDiscussion

Adam M.

03/2026

Casino closed

iWild Casino DE has been closed and no longer operates.

Doesn't accept players from Ohio

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Pros and cons

Winner of the 'Voice of the People' in Casino Guru Awards 2025
Good selection of game providers
Live chat support is available 24/7
Live dealer games are available
Nice website

Limited responsible gaming options

iWild Casino Review

iWild Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. iWild Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Read our iWild Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – iWild Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of iWild Casino, we have looked closely into the Terms and Conditions of iWild Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Based upon our estimates and collected information, we consider iWild Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature iWild Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, iWild Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: According to our records, iWild Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of iWild Casino.

Our iWild Casino T&Cs review

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of iWild Casino during our review.

Complaints from iWild Casino players

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.

We have found no relevant complaints about this casino.

User feedback and reviews of iWild Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Based on the 210 user reviews of iWild Casino in our database, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

iWild Casino is owned by Alimaniere Sociedad De Responsabilidad Limitada, and we have estimated its yearly revenues to be greater than $20,000,000. Based on the categorization we use, this makes it a big online casino.

As far as we are aware, iWild Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

iWild Casino supports 11 deposit methods. This includes: Mastercard, VISA, Bitcoin (BTC), Binance Pay, Ethereum (ETH), Litecoin (LTC), SEPA, Jetonbank, Cashlib, Tron (TRX), Dogecoin (DOGE).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
EUR 1,200 per day	No win limit
EUR 20,000 per month

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at iWild Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
German			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at iWild Casino, account problems, withdrawals, or other issues, it holds significant value for us. iWild Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at iWild Casino

Players can enjoy these types of casino games at iWild Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 67 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, edict, Betgames, Ho Gaming, Concept Gaming, Wizard games, Mancala Gaming, Spinmatic, Apollo Games, Spribe, OneTouch, Galaxsys, BeeFee, Mascot Gaming, Vivo Gaming, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Salsa Technology, VoltEnt, Gamebeat, Live Games, Fugaso, Stakelogic, TPG (Tipping Point Gaming), Gamzix, 3 Oaks Gaming, CT Interactive, Games Global, Barbara Bang, Platin Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.

Bonuses and codes offered by iWild Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 4 bonuses from iWild Casino, including:

200% up to €1,000 and 200 extra spins
100% up to €1,000 and 100 extra spins
100% up to €1,000 and 100 extra spins
150% up to €1,000 and 150 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

Owner Alimaniere Sociedad De Responsabilidad Limitada
Established 2023
Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of iWild Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Very good

Total complaints: 258

Opened 1
Unresolved 0
Resolved 99
Rejected 158

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Negative

Operates without a license

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

No license

Complaints about iWild Casino

All(258)
Opened(1)
Unresolved(0)
Resolved(99)
Rejected(158)

Player faces delays in withdrawal due to document requirements.

Player claims that payment has been delayed.

Disputed amount: €15

Player’s account has been closed without response.

Disputed amount: €2,000

Player faces withdrawal delays due to KYC issues.

Disputed amount: C$3,000

Player's withdrawal is delayed.

Disputed amount: 1,188 kr.

Player's account has been closed.

Disputed amount: 250 USDC

Player's withdrawal has been delayed due to account restrictions.

Disputed amount: C$10,000

Player's withdrawal request is delayed.

Disputed amount: $148

Player's account has been closed unfairly.

Disputed amount: €1,120

Withdrawal of player's winnings has been delayed.

Disputed amount: 4,200 USD₮

Show all

Submit a complaint

Games

Explore the game selection available at iWild Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 12 Not Available: 3

User reviews of iWild Casino

This is a place to share experience with iWild Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 210 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago

Bad experience. Slots are manipulated in my opinion. I was not able to finish wagering a single time as everytime it was a same scenario. Reach close to finishing wager, then not a single slot will payout anymore which I do not think is normal at all, especially when the same pattern repeats each time. I am sure experienced players are familiar with this tactic... Other issues I encountered were contstant crashing of games and many games not loading as well as many providers listed being basically empty. I have also been logged out several times. Support was available and that was the only positive. I have deleted my account since as I don't play in casinos that I feel manipulate my gameplay and have so many issues on software level as well.

iWild Casino

Dear Miriam1988,

We apologize if your experience did not align with your expectations at iWild. RTP for all games is set strictly by the game provider and the games are provided on iWild as is. The games are fully hosted on the servers of the provider and we do not have access to alter the games in any way. The regulatory bodies regularly oversee the logs to ensure that the RTP that is posted on the game page aligns with actual game output. We must remind that RTP is calculated for the entire player pool and may not reflect a game session of every individual player, as it is based on chance.

We partner with a multitude of game providers globally to offer a wide range of slots for our players. However, certain providers restrict their games for specific regions for regulatory or other purposes. In such cases, unfortunately, we would not be able to offer these games to players in this region. In such cases we recommend browsing games from providers that do offer services in the region you are connecting from!

Best regards,
iWild Team.

• 4 weeks ago

after making a deposit i had to wait 2 days for it to appear on my casino balance, online chat said it can take up to 3 days! when it did appear i played a bit then decided to close my account i did this through online chat as i got no response from email support

great selection of slots
nice site design with slot filters
lots of promotions

took 2 days for bank transfer to be credited to my balance
no response from support by email

iWild Casino

Dear dotdotdot,

We apologize if the transfer took longer than expected. We partner with several payment processing companies responsible for the financial transfers from and to players. Most transactions do take up to several minutes, however, due to banking procedures, individual transactions may take up to 72 hours to be credited in normal circumstances. Unfortunately, we are unable to influence the banking system in any way and as soon as funds are received, they are credited to the player's balance automatically.

Best regards,
iWild Team.

• 1 month ago

Hello, I have a problem with this casino. I made a withdrawal and it was rejected without any email notification. I noticed the money was back in my account. I contacted customer service and they said they didn't know the reason for the rejection and that I should try again, which I did. I'm waiting and don't know what will happen.

It does not notify about failed withdrawals
No notifica sobre retiro fallido

iWild Casino

Dear RULYTON,

Thank you for sharing your experience. iWild cooperates with multiple payment processing partners to provide a wide range of transaction options for players worldwide. The partners are the companies that perform the actual transfer of funds. Unfortunately, in rare cases, a transfer might fail due to a variety of reasons, from simple error to regulatory restriction. Upon failure, we send an automated email to the players and inquire with the partner about the reasoning. At the moment, we have not received details from the partner. And as we see, the attempted delivery of the email has failed on the side of recipient email domain.

We hope that the new withdrawal attempt will be completed without complications!

Best regards,
iWild Team.

• 2 months ago

Very bad experience at this casino. They don't respond to support emails. I need to withdraw my funds; I expect a prompt response.

Nothing
Nada

The withdrawal process is very slow.
Muy lento el retiro
Slow KyC verification
Verificacion KyC lenta
Support is not responding
No responde el soporte

iWild Casino

Dear Cristobaludu7ej,

Please note that your account is currently undergoing a KYC verification process, which is not controlled by the support agents. For security purposes, only the KYC team is able to process documentation, since it contains sensitive personal information. As such, we ask to direct all documents and inquiries about verification solely to kyc@iwildcasino.com.

As we see, the KYC department is currently awaiting a sufficient selfie with ID and website, as requested via email. If it was provided as requested, the KYC department will review and reply within an expected timeframe, outlined in our KYC policy, depending on the overall volume of replies.

Best regards,
iWild Team.

• 4 months ago

Nice casino with vpn friendly website.
The site is light and easy to navigate.

Lots of freespins

iWild Casino

Dear Whristler,

We appreciate your thoughtful feedback. Our online environment is built on secure systems and verified partnerships to ensure fairness for every player. Professional staff oversee daily operations. Fast payouts and responsive support help maintain a consistent and trustworthy experience across the platform.

Best regards,
iWild Team.

• 6 months ago

I really like the casino; it has a huge variety of games and providers, and it's fun to be there—I can spend hours. The only issue is the verification process. I requested two withdrawals in December and one in January, and I've been waiting for verification for three weeks. Other than that, everything is fine.

Everything is great, the earnings are good, but the only issue I had was the verification.
Todo está súper las ganancias son buenas pero el único detalle que tuve es la verificación

iWild Casino

Dear Yonybb,

Thank you for your feedback on our game variety. We invest heavily in expanding our online library to meet different player preferences. Verified providers support fair and secure gameplay. Professional teams review new titles before release. Trusted services, smooth performance, and reliable support help players explore games with confidence and consistent enjoyment.

As we see, the verification has been completed currently. We aim to process all documentation as quickly as possible, within the applicable reasonable timeframes for review of documents. Specific timeframes may depend on the volume of requests ongoing. Since the withdrawals after verification were processed fully, we hope this has resolved your concern!

Best regards,
iWild Team.

• 6 months ago

Have played almost a year now and I have loved the many different providers and options. Quick support. I have even recommended the casino to friends.
But there is one problem, the KYC process takes to long! Now I have been waiting for 4 weeks.
Last week still waiting I wrote to the chat and asked if it was ok with my verifyin before I deposit, the answer was good to go! You can withdraw. So I did, won 300 and wanted to withdraw, 2 days after the money was back at my gaming account again. New verify needed again. And then, as many of us I played some more and won 900. Can still not withdraw, have send mail to support, kyc-team and no reply at all.
I am so sorry for this because I really like the casino!!!

Many different providers
Nice website
Quick chatt
Cashback

To long Kyc-process
No answer from support

iWild Casino

Dear jenli753,

Thank you for your loyalty and the honest review. We understand that the process might have been a bit longer than expected during the holiday period. At this moment we see that the process has been completed and we hope that your experience has been positive since!

Best regards,
iWild Team.

• 7 months ago

A manager helped me figure out the bonuses and explained the rules. I mostly played with the money they gave on the first deposit. The experience was positive and stress-free.

support
slots

iWild Casino

Dear Weylian,

We’re glad to hear you’ve had a great time playing with us. Thanks for sharing!

Best regards,
iWild Team.

• 8 months ago

Good game selection, however, as soon as you win big, the KYC process is delayed until you've practically gambled everything away! Dirty tactics.

Nothing
Nichts

Slow payout
Langsame Auszahlung
KYC is delayed until the winnings are lost.
KYC wird rausgezögert bis Gewinn verspielt
Support offers no help
Support keine hilfe

iWild Casino

Dear ToBz,

We apologize for any inconvenience you encountered. Please contact our support team so we can resolve this for you. Protecting your account and funds is a top priority. Additional verification may be necessary to ensure full security. We strive to complete this process efficiently while meeting all licensing obligations.

Best regards,
iWild Team.

• 8 months ago

Registration was fast, verification was no problem. I play poker and sometimes slots. The game catalog is huge, that's true. Nothing unique, but I can't say anything bad. A perfectly decent option.

iWild Casino

Dear Xterrani,

Your positive feedback helps us keep improving. Thank you!

Best regards,
iWild Team.

• 8 months ago

Their procedures are extremely slow and outdated — withdrawals and account verification take far too long, often with no clear communication. It’s also quite suspicious that every time you make a deposit, the payment goes to a different recipient.

Customer support is another major issue: the live chat responses are clearly automated and provide no real help. Overall, this casino feels untrustworthy and years behind modern standards. There are plenty of better and more transparent options out there — don’t waste your time or money here.

Slow kyc
Slow withdrawals
Automated messages on chat

iWild Casino

Dear Paulchro,

We understand your frustration and appreciate the opportunity to make things right. We take account and fund security seriously. Occasionally, further verification is required to ensure that only the account holder has access. This process is carried out promptly and in accordance with licensing requirements.

Best regards,
iWild Team.

• 9 months ago

The worst thing I've ever played, it was like they put a limit on how much you could win, big scam, don't go play.

nothing
τιποτα

bonuses with withdrawal restrictions
μπονους με περιορισμό αναληψης
huge wager
τεραστια wager
It crashes when you play.
κολλάει οταν παίζεις

iWild Casino

Dear spyros_kork,

We’re disappointed we didn’t meet your expectations. Thank you for letting us know. Our strong relationships with leading game providers ensure players have access to a wide variety of games. In return, providers maintain fairness standards and restrict us to hosting the games only. Game returns are entirely managed by the provider, with oversight from the governing bodies.

Best regards,
iWild Team

• 9 months ago

I requested a withdrawal on 09/17/2025 but, although my account was verified last year, they asked for documents with the payment method and a selfie. I sent them all the requested documents but I haven't received anything from them for 5 days. They don't respond to emails.

iWild Casino

Dear Razvanescu79,

We believe this concern has been resolved with assistance from Casino Guru. At the moment, your account does not require any additional documentation and the account was verified over 1 week ago.

Security of the account and its funds are of utmost importance to us, which may require an additional verification request, to ensure that only you have access to the account and the funds are never lost. We do our best to complete this process as quickly as possible, without compromising the security of the checks, as required by our licensing obligations. We hope for your understanding.

For any details, you may check the conversation here: https://casino.guru/complaints/iwild-casino-player-s-withdrawal-is-delayed-3

Best regards,
iWild Team

• 10 months ago

definitely recommend this casino, no problems so far

fast cashout
good bonus system
The support responds quickly.

livechat does not work anymore

iWild Casino

Dear nsL71234,

We’re delighted your visit was enjoyable, thanks for sharing!
Regarding your live chat concern, it should be available, you can contact our team at support@iwildcasino11.org to try and address the issue.

Best regards,
iWild Team

• 11 months ago

This casino is the worst I have ever experienced. It has no professionalism, no transparency, and no respect for players. Withdrawals take forever without explanation, and support gives nothing but the same copy-paste answers to "please wait." When you insist on proper answers, they simply stop replying altogether. In 2025, hiding behind excuses like "maintenance" to hold players’ money is unacceptable and shows how unreliable this casino really is. It lacks trust, fairness, and everything a gambler should expect from a legitimate casino. There are many trustworthy licensed casinos available, but this one is absolutely not among them. Avoid at all costs.

none

slow withdrawals

iWild Casino

Dear Mardock.

We’re very sorry to hear about your experience and truly appreciate your feedback. We take all concerns seriously and strive to maintain transparency, fairness, and timely processing of withdrawals. Occasionally, system maintenance or technical updates may cause temporary delays, but these are never intended to withhold player funds.

If you encounter any unresolved issues, our live chat support is available 24/7 to provide assistance and ensure your concerns are addressed promptly. We are committed to improving our services and hope to regain your trust.

Best regards,
iWild Casino

• 11 months ago

Awful experience. I have 2 active withdrawals since August 5th. First they did not want to process them, then on Friday the site went "under maintenance". Do not trust them! Support unresponsive or lying and now even CasinoGuru is deleting my comment. I believe they are all one big mafia!!

No withdrawal
Page "under maintenance"

iWild Casino

Dear Miki24,

During the withdrawal period, iWild was undergoing update and accompanying maintenance. During this period, unfortunately, pages were not accessible despite normal procedures ongoing as expected. As we see, the withdrawals were processed to your account fully, we hope this has resolved your concern.

Best regards,
iWild Team.

• 11 months ago

very slow withdrawal...
and the website went offline/maintenance after a withdrawal request..
very poor casino.. they trying to stall/delay the withdraw like they dont want to pay your winnings.

slow withdrawal
website went offline after a withdrawal request
not recommended

iWild Casino

Dear Xpeke,

Thank you for sharing your experience. We understand that withdrawal delays can be frustrating. Please note that occasional maintenance or temporary offline status is part of our system updates and is not intended to delay payments. Your withdrawal is being processed according to the payment provider’s timelines. If you have any concerns or need assistance, our live chat support is available 24/7 to help resolve the issue quickly.

Best regards,
iWild Casino

• 11 months ago

Gave a neutral rating as awaiting a withdrawal request.
Verified on phone and have today (05/05/25) sent in proof of deposits by email.
Awaiting reply so will update
So withdrawal approved today 07/05/25. But have recived no funds into bank account and they cannot tell me what's going on so have to wait again
Will update again soon
So funds just recived.
Not a bad casino but if you are a UK player there are alot better ones out there.
So thought I would give this casino another go with a friendly VPN so all game providers could be played and I must admit it was a better playing experience.
BUT........ After making two withdrawals on 28/5/25 1st €400 2nd €200 i have still not recieved my winnings. Various chats and emails and been told that the withdrawals and have been processed and the money is on its way but are still pending in my account.
It's a shame really as this is there only downfall is the withdrawals as there wagering, bonus etc are really good
It's just a shame the left hand cannot talk to the right hand as they tell you it's done but in the same message say they cannot answer as it's not down them.
Will be considering closing the account once I have recieved the winnings owed due to the frustration and a lack of answers
So we are now on 02/06/25 and still no sign of my withdrawals. Chat the same just blame it on the finance department for the delay with no other infomation avalible ai feel there info regarding withdrawals is very misleading.
So recieved 1st withdrawal of €400 on 02/06/25 and gave been told 2nd withdrawal of €200 will be done on the 05/06/25 abit strange as both withdrawals were done on the same day.
Overall the casino is very good but there withdrawals really let the casino down.
So have played a couple of times since yet again bonus games etc very good.
But please if a UK player try other casinos.
There withdrawals are appalling now waiting nearly aweek for a payment that the casino have said they have paid but my bank has no record of this payment.
The amount of time and effort I have put into this to try and get resolved is a joke.
As I Said before its a shame that there withdrawals are so poor.
So it is now 05/08/25 and since then the casino have rebranded there website......... and its all gone wrong.
Made to do account verification again even thou it was done a few months back It has now been over a week account still not verified and have had no reply to emails and also chat support cannot answer any questions. I have a balance that I cannot wothdraw till this is done.To top it off when I was able to make the withdrawal right at the beginning it was cancelled because of the verification BUT recieved an email from Snatch Casino to say that my withdrawal was cancelled due to my account not being verified. Now this is a concern as I have never had any dealings with Snatch Casino or been signed up with them so its very clear that my personal details were breached and when asked about this they swerved the question completely.
As you can see i have given the casino ago thinking it might get better but it has gone the opposite way. PLEASE IF A UK PLAYER DO NOT SIGN UP AND IGNORE THE SAFETY RATING GIVEN!.I now just want account verified so I can make my withdrawal and then close the account
AVOID!!!!!!!!!!
It is now 09/08/25 and still no change.
So we are now on the 13/08/25 and still my account has not been verified still no answers to when.
We now on the 15/08/25 and have just recieved a email from KYC. Low and behold account not verified. So after sending in all the proof asked for i.e Driving license, passport, selfie with passport in front of home screen etc this is still not good enough I have now got to send in bank statement and utility bill!!. This has been sent no dought they won't be good enough and will take them probably 2 weeks to reply.
This casino just likes to stall and stall the process.
How there safety rating is so high is mind boggling. I personal think this will have to be looked at as people rely on the likes of this website for this reason.
Will update again when I have a reply.
So far no reply to casino guru for complaint to iwild casino regarding account verification so they have now been been given another 7 days to reply. I think this is a little unfair due to waiting nearly 4 weeks already. Same answer from chat that to be patient. I now feel the €4500 I have ready to withdraw i am probably not going to see. SAFETY INDEX NEEDS TO BE LOOKED AT.
Now 26/08/25 and no change. Apparently they never recieved messages from casino guru given ANOUTHER 7 DAYS.. AVOID THIS CASINO
Account verified today 01/09/25.
Now we have to wait to see how the long the withdrawals take!
Withdrawals cancelled what a joke. Please avoid this casino.
Now 11/09/25 and you guessed it still not done
16/09/25 and still not done.
18/09/25 and still not done

Large selection of games
Easy to navigate
VPN friendly

Will make your life a living hell when it comes to KYC and Withdrawals
Chat support is so poor they might aswell not have one. Can never answer a simple question.
Ignore the safety rating given as i am surprised that they are that highly rated.
Do not reply to emails
Breached my personal details to anouther casino

iWild Casino

Dear trevor23,

As noted in detail in the public forum complaint, KYC procedure is performed in accordance to the published KYC policy at iWild. The documents provided, as long as they adhere to the request, are processed by the team before approval. The speed of this process may depend on accuracy of provided documents as well as the overall volume of requests.

As we see, upon completion of the process, the funds have been withdrawn from your account successfully. We hope this has resolved your concern!

Best regards,
iWild Team.

• 11 months ago

I made a $50.00 deposit last week August 3 2025 yesterday I made a $30.00 I got to play $21.70 they said it's the USA payment but I'm not from USA I'm from Canada, so I guess the good thing about it if you win they will have to pay you in USA money.

iWild Casino

Dear Cherryboom,

Thank you for your feedback and for sharing your experience. We understand your concern regarding the payment processing and currency difference. Sometimes payment providers use USD as the settlement currency, which may cause variations in the credited amount. Please rest assured that any winnings will be paid out in full. If you notice any discrepancies or have further questions, we recommend reaching out to our live chat support — our team will be happy to assist you right away.

Best regards,
iWild Casino

• 1 year ago

Not really happy with this casino. First, i had problems registering and logging in via Mozilla Firefox, have to use Chrome each time now. Second, i got denied cashback multiple times because i had taken bonus in the past, why even bother with it. Third, taking a bonuses here is not worth it as many slots are blocked by it on top of that many slots that seem accessible for me are actually also blocked by country, so in total maybe i can access half of what the casino offers. I expected more of this casino.

Update: After a couple weeks and many deposits i started to win a bit and cash out and then suddenly one day after a cash-out the casino blocks my account according to their T&C without any real explanation. I recommend avoiding this casino and Altacore altogether, in the long run only had bad experience with them on a few of their casinos.

Many deposit methods;
Decent choice of slots providers;
Daily bonuses.

Cashback only for those who play without bonuses;
Many slots blocked by bonus wager;
Problems logging in via Firefox;
Support is not the best.

iWild Casino

Dear artuurio,

Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.
We're sorry to hear about the technical difficulties with Firefox, and we’ll forward this to our tech team to review. Regarding cashback and bonuses, we understand how frustrating it can be when expectations aren’t met — we’ll be happy to clarify the terms and see what we can do to improve your experience. As for the restricted games, these limitations often come from providers due to regional licensing, but we’re constantly working to expand accessibility where possible.
If you'd like, feel free to reach out to support so we can take a closer look at your case directly.

Best regards,
iWild Casino

• 1 year ago

Unfortunately, I had a very disappointing experience with iWild Casino.

I requested a withdrawal on May 24, 2025, from a fully verified account. Despite their Terms and Conditions stating that withdrawals are processed within 2 business days, I was told via email that the payout would only be made on June 2 – over a week of delay with no valid explanation.

Customer support was unhelpful and only responded with scripted messages. It is clear that the casino is not honoring its own terms, which is highly unprofessional.

In my opinion, this shows a lack of transparency and reliability. Until they change this behavior, I cannot recommend iWild Casino to any player. A trustworthy operator should not treat customers this way.

lot of game

Delayed payments
Unjustified withdrawal delay
Unreliable payment processing

iWild Casino

Dear fadeyyy43,

Thank you for your feedback. We’re sorry for any inconvenience caused. Please note that while we aim to process withdrawals promptly, delays may occur due to external factors or additional checks. Your concerns have been noted and shared with our team.

Best regards,
iWild Casino

• 1 year ago

I wanted to leave iWild a good review, but they seem to be the type of casino I originally suspected they might be.

After I first registered several months ago, I attempted to make a withdrawal for $200.

They were initially very difficult when it came to verifying my documents; it took 7 days from my first withdrawal request to when they finally approved my kyc. They would reject my documents every day, once a day, and cancel my withdrawals during this time period. On day 7, the documents were magically accepted even though prior documents I'd sent contained the same info.

Once they officially approved my kyc, it took less than 24 hours to receive my payment (on day 8), so I thought I would give them another chance now that I had been "verified", as that seemed to be the challenging part.

Several months later, I won $450 on a cash back bonus, and the withdrawal was easy and I received it within 24 hours. I started to halfway trust them, so I made more deposits.

Now, this week, I won $1000 (no bonuses) and we're back to having problems again. 4 days ago, I made 2 $500 withdrawal requests, which were ignored and then cancelled. I initiated contact via chat, where I was told the money was coming, but then they cancelled it. I've been told it's coming again today, and it's in the final pending stage, whatever that means. I'm not convinced I'm actually talking to real people who are actually checking anything for me. Nobody responds to emails.

4 days may not seem like a lot of time, but it is extremely stressful when it is impossible to contact anyone, there are no updates to withdrawal status, and withdrawals randomly get cancelled after 48 hours. Like others have said, it seems like they they're allowing them to lapse so you keep playing and lose your money.

The dumb thing is, if they'd sent me my money in a timely manner, they'd probably have a bunch of it back by now already. I'm not even ahead in my winnings; I've deposited more than $1650 since I started playing there, so it's not like I'm asking for much.

If you have too much money and don't care when and if you get paid, this is a good website with nice design and a lot of game choices.

If you have bills to pay and expect to receive your withdrawals in a timely manner, then maybe use the several other gambling websites that don't play games with KYC, answer emails, and send withdrawals within the timeframe that they promise on their website.

The stress and uncertainty of waiting forever for my money makes me feel that this company isn't 100% trustworthy and difficult to recommend.

Edit: I did finally get paid, 5 days after my request.

Edit #2: Decided to give them another go several months later to see if anything has improved; still terrible with withdrawals. Just had them cancelled and had to request again. Still waiting after several days. Exhausting.

Nice Website Design
Several Good Games

Withdrawal Delays
Difficult KYC Process
No Support

iWild Casino

Dear imbetter,

Thank you for sharing your experience with us.
We apologize for any inconvenience you faced with your verification and appreciate your patience. We're glad to hear you found a solution through Neteller.
If you encounter any further issues or have additional feedback, please feel free to let us know.

Thank you for choosing our casino.

Best regards,
iWild Casino

• 1 year ago

Good evening, this casino really surprised me, I had no hope of winning anything in foreign casinos, but I managed to hit a rollover in this casino, it was not easy at all, but playing calmly and at strategic times I reached it, but the casino is asking me for my number with proof of deposit, even though I have already been approved in the verification, they are asking me for it, I have no hope of receiving my winnings observing many people with the same problem. I'm going to leave my rating in neutral like our friend did in the last review, I'll only change my rating if they fulfill the withdrawal of the amounts I won or if they don't I'll leave it negative.

Customer support
Apoio ao cliente
Fair RTP
RTP justas
Variety of games
Variedades de jogos
Many providers
Muitos provedores

Some games crashing in the middle of a match
Alguns jogos travando no meio da partida
Withdrawing from your account in the middle of a match
Descontando da conta no meio das partidas
Many games with high RTP that didn't pay out even if you got a scarter
Muitos jogos com RTP alta que não pagava mesmo pegando scarter

iWild Casino

Dear jozanctba75,

Thank you for your feedback and congratulations on reaching the rollover. Please note that in some cases, additional verification such as proof of deposit may be required for security reasons. We appreciate your patience and assure you that your case is being reviewed.

Best regards,
iWild Casino

• 1 year ago

I really enjoy playing at I wild casino the customer service is amazing and there are loads of fun slots to play on although I have my fovoirites x very fun casino

Really good choice of slots and very friendly customer service

Could do with few more free spins

iWild Casino

Dear staceypeacock79,

Thank you for highlighting the quality of our support team. We aim to provide secure and professional service across all online interactions. Verified procedures ensure fair and accurate responses. Our team focuses on practical solutions, and fast support helps resolve inquiries related to payments or account management.

Best regards,
iWild Team.

• 1 year ago

WARNING: TOTAL SCAM – STAY AWAY FROM THIS CASINO!

Do NOT play at this casino. You will regret it. Even if you manage to win, you will never get your money. They deliberately delay payouts for days or even weeks, keeping your money stuck in your account so you're tempted to keep playing – and eventually lose it all.

I made several withdrawal requests, and they were left pending for over a week. During this time, I sent six emails asking for updates – not one single reply. The so-called customer support is completely useless and keeps blaming "the provider" for everything. If they can't solve anything, what’s the point of having them?

I lost my entire deposit, and even when I clawed back some of it with a win, they made it impossible to cash out. Eventually, I lost it all again because they refused to release my money.

And don't be fooled by their bonuses – they’re a scam too. Even if you complete their ridiculous x40 wagering requirements, the maximum payout is only €50! Total joke.

This casino is predatory, unresponsive, and a complete scam. They do everything in their power to stop you from withdrawing your winnings.

0 stars. AVOID AT ALL COSTS.

Nice slots

Don't reply to emails
Only 400 Max cash out
Customer support can't help
Takes more than 1 week to receive money

iWild Casino

Dear Andiech,

We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. Delayed withdrawals and unanswered support queries are not the standard we aim to uphold, and we sincerely regret any frustration caused.

Please note that withdrawal times can vary due to verification requirements, provider checks, or compliance reviews — but we agree that clear communication is essential and we’re actively working to improve in this area. Bonus terms, including maximum cashout limits, are always stated in advance, but we understand they can sometimes be overlooked or feel restrictive.

We’d like the chance to review your case more closely. If you’re open to it, please reach out to our support team — we’ll do our best to resolve the issue fairly.

Best regards,
iWild Casino

• 1 year ago

I enjoy the site. I wouldnt mind my favourite been on like cash and riches and wolfblaze etc etc. Games global triple edge studios

A great customer service. Very friendly

A problem with some games but resolved when spoken to customer service

iWild Casino

Dear fatboyandy77,

Your comments mean a lot to us. Our goal is to provide secure and fair online services supported by trusted partnerships and verified systems. Professional teams ensure stable performance across the platform. Fast support helps players receive guidance on payouts, quick withdrawal processing, or general service questions.

Best regards,
iWild Team.

• 1 year ago

Transactions were charged on credit card from gamer.store under a merchandise purchase.

When I questioned this, the support email stated "these descriptors do not belong to our casino"
I then sent screen shots of the transactions, and let them know my bank had assisted in identifying these as IWild AND sent the deposit history from the site.

No response since, I have emailed several more times, still no response.

I have chatted in pointing out the terrible lie and lack of response, they tell me to email.

I would laugh if it wasn’t sad as I do require their assistance.

Responded to me by email after this review with another untrue comment, pointed this out showed proof.. guess what.. no response.

One would think having proof of regulation violations and unfair business practices would be enough to get some sort of positive resolution but unfortunately this casino does not believe in such things.

Does not respond to emails
Lies and when point this out with evidence they ignore you

iWild Casino

Dear RedAlice,

Thank you for sharing your experience, and we’re sorry to hear about the inconvenience. We understand how frustrating this must be, and we truly hope the situation gets resolved as soon as possible. Our team is here to help and will do their best to support you.
Best regards,
iWild Casino

• 1 year ago

Unfortunately a point of contention I have with Iwilds casino is that their deposit limits are a bit steep at $30 or more for a base deposit. Compared to other casino like 888 which have a base deposit of $10 or more. Some times I don't Wana put in a full $30 just for a quick blast and spin. Additionally a higher deposit, means that any promotions will come at a higher deposit rate. And with such rates ultimately come higher play throughs

Thank you for your fantastic review! We love that you see iWild Casino as more than just a gaming site—it’s an adventure. Our goal is to keep things fresh and exciting with new promotions, a diverse selection of slots, and a visually immersive experience. It’s great to hear that you enjoy the journey just as much as the wins! We’ll keep working to bring you even more fun surprises along the way. Happy gaming!

Unfortunately a point of contention I have with Iwilds casino is that their deposit limits are a bit steep at $30 or more for a base deposit. Compared to other casino like 888 which have a base deposit of $10 or more. Some times I don't Wana put in a full $30 just for a quick blast and spin. Additionally a higher deposit, means that any promotions will come at a higher deposit rate. And with such rates ultimately come higher play throughs

iWild Casino

Dear dawidgrot5,

Thank you for your feedback! We understand that a $30 minimum deposit might seem high compared to some other casinos. This is set to ensure a high-quality gaming experience while offering generous bonuses and promotions.

However, we truly appreciate your input and will pass your suggestion to our team. We are always looking for ways to improve and provide more flexible deposit options in the future. Stay tuned for our promotions—we’re constantly working to make gaming even more enjoyable and accessible!

Best regards,
iWild Casino

• 1 year ago

I love the wide range of games selection. It is truly entertaining! The deposits are fast and usually with many options of bonuses ( just keep in mind the wagering requirements). The website layout is great too.

I just truly dislike that Interac withdraw requests are not given priority assessment by the financial department. Due to their expiration deadline of 48 hours, the withdraws can get canceled over and over. It is frustrating! I would like that the casino give them priority due to their particularity so they do not get canceled. I am waiting for a week for my withdraw...

(Update)
I am truly sorry to testify that things have not improved with this casino. Withdraws are very long and capped at only 600 dollars /request with a maximum of 3 simultaneously. In fact, it does not matter if you make a request one after the other in the hopes they will be processed in succession. It seems that they will only process one request per day capping your winnings withdraw effectively.

I do not know if they do it purposely or it is just the lack of staff, but people who have trouble waiting the requests to be processed and end up canceling the request to spend in the casino, avoid this casino at all costs. I won over 2k and it is taking ages to have the withdraw requests processed by this casino.

Wide range of selection of games
Fast deposits
Many bonuses

Interac withdraws delay

iWild Casino

Dear PistolaBang,

Thank you for sharing your feedback. It's great to hear that you enjoy the variety of games and appreciate the website's design and bonus options!
We understand your frustration regarding the Interac withdrawal delays. Your concerns about their expiration deadline are absolutely valid. Ensuring smoother and faster processing for such requests is definitely something that should be prioritized. I'll pass your feedback to the relevant team for review and improvements.
Thank you for your patience.

Best regards,
iWild Casino

• 1 year ago

Overall the Casino seemed good, lots of games to choose from.

The one issue with all of these casinos, is the withdrawal times along with the Cancel Withdrawal Feature.

First Withdrawal Times way too long especially in contrast to the instant deposits. It should be instant withdrawals almost.

The Long withdrawals with a Cancel Feature is just a sitting disaster for venerable users who lack that self control. Featuring through out a lot of these casinos its something that in my opinion needs to be changed and rectified

I was also asked for even MORE verification after completing the KYC Verification prior, this slows down your withdrawal even more.

Friendly Customer Support.

Withdrawal Times
Cancel Withdrawal Feature

iWild Casino

Dear dwys,

The withdrawals are processed in accordance to the posted Terms of iWild, including the expected processing estimates. This allows iWild to cooperate with the payment processing partners to release the funds to all players in a timely manner.

Best regards,
iWild Team.

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