The player from Spain faced a limitation on daily withdrawals to 109 euros at Paripesa without explanation. Despite having previously made successful larger withdrawals, the casino attributed the restriction to supposed technical issues. The Complaints Team attempted to gather more information by requesting evidence and updates from the player. However, due to the player's lack of response, the complaint was unable to be investigated further and was consequently rejected.
PariPesa Casino - Player’s withdrawal is delayed and restricted.
Amount: €3,250
PariPesa Casino
Safety Index:LowSafety Index
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4.9
PariPesa Casino has a Safety Index of 4.9, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
15 hours ago
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1 month ago
Translation
The Paripesa website has limited my daily withdrawals to 109 euros without any explanation. They only say they're experiencing technical issues, which isn't true since I've previously withdrawn larger amounts with no problem.
Now that I've won 2000 euros after depositing 1000 euros, they imposed this limitation. I've sent several emails and only received the response that they're having technical problems.
When I asked in the chat if the problem affected all accounts, they told me it was only with specific accounts and that the technicians were working to fix it, which is obviously a lie.
Automatic translation:
Public
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1 month ago
Dear mchumanr,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PariPesa Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share screenshots of the situation from your account to support your claims?
- Did you achieve your current balance with the help of a bonus?
- Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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1 month ago
Dear mchumanr,
- Were you able to withdraw any winnings from your account since the complaint began?
- Were you given any updates regarding the technical issues from the casino since the complaint began?
