HomeComplaintsPariPesa Casino - Player’s withdrawal is delayed and restricted.

PariPesa Casino - Player’s withdrawal is delayed and restricted.

Amount: €3,250

PariPesa Casino
Safety Index:Low
Submitted: 11 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

5d 0h 18m 34s

Case summary

2 days ago

The player from Spain faces a limitation on daily withdrawals to 109 euros at Paripesa without explanation. Despite previous successful larger withdrawals, the casino attributes the restriction to supposed technical issues.

Public
Public
3 days ago
Translation

The Paripesa website has limited my daily withdrawals to 109 euros without any explanation. They only say they're experiencing technical issues, which isn't true since I've previously withdrawn larger amounts with no problem.

Now that I've won 2000 euros after depositing 1000 euros, they imposed this limitation. I've sent several emails and only received the response that they're having technical problems.

When I asked in the chat if the problem affected all accounts, they told me it was only with specific accounts and that the technicians were working to fix it, which is obviously a lie.


Automatic translation:
Public
Public
2 days ago

Dear mchumanr,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with PariPesa Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please share screenshots of the situation from your account to support your claims?
  • Did you achieve your current balance with the help of a bonus? 
  • Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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2 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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