The player from Texas has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player has confirmed receipt of the payment, so we closed this complaint as resolved.
Dear chatanjr,
I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.
Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.
Best regards,
Tomas