Mr Bit Casino BG Review

The player from Bulgaria had been waiting for five days for his cashout of 60 Lev. He had provided all the necessary verification documents but experienced a delay in the verification process. He had been assured by the support team that there were no issues with his documents. However, despite our attempts to communicate with the player to gather more information and resolve the issue, we did not receive any response. As a result, we were unable to investigate further and had to reject the complaint.

The player from Bulgaria had encountered difficulties withdrawing her winnings from mrbit.bg. Despite having provided all requested documentation, her account had remained under a 'security inspection' for five days. The player had been unable to initiate a withdrawal during this period. After having communicated with the casino, she was asked to undergo video validation. After this process, she had been able to request a withdrawal. The player later confirmed that the issue had been successfully resolved.

The player from Bulgaria had requested a withdrawal less than two weeks prior to submitting the complaint. The payment hadn't been processed yet. Despite our team's efforts to engage with the player and offer assistance, the player failed to respond to our messages and questions. As a result, we were unable to investigate the matter further. The complaint was rejected due to the player's lack of response.

The player from Bulgaria had had her account blocked after she attempted to withdraw her deposit from an online casino. Despite having been previously verified and having received a payout, she was asked for additional ID verification. After she complied with these requirements, her account had remained blocked and she received no response from the casino. The player had reported that the casino's customer service was unresponsive and she was unable to communicate with them. After a period of frustration and multiple attempts to resolve the issue, the player had reported that the case was resolved and the money had been paid. The Complaints Team had confirmed the resolution and closed the case.

The player from Ireland has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.