Pacific Spins Casino - Player's withdrawal features are blocked on casino site.

they wont pay. keep telling me to request again by email which i have 5 times and they blocked me from the withdraw section on the websight.

Hello eville14u,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pacific Spins Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

ok so they finally let me withdraw 100 after cutting another 60 off . but i deposited for a 550% and 500 free spins . they said id get the free spins after nothing is pending but cant tell me how. i hit a jackpot of 600 during the play and they took me to 150 during play wich i thought was bogus then said i had 150 withdrawable but kept rejecting and sending me on snipe hunts. then the next day they took another 50 leaving me at 100 . all in all im done with them . so basically they kept my 500 free spins and most the winnings wich were already played through mostly but took them during play. dont let the attractive bonus lure u in because they wont let u use it all and make it a nightmere to withdraw

Dear eville14u,

Would you be so kind to forward the bonus you used and your deposit and betting history as based on your description it is really hard to determine what might be the issue.

Dear eville14u,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.