NewVegas Casino - Player's winnings are confiscated.

Well received an email with a 10dollar bonus and i have been a member for about a month and literally this the first time i ever won anything my exact amount in my account is 2636.75 and when i asked how much i could withdraw the casino said none even if it was a bonus it was only 10 dollars and i was lucky to win so what the!!!

Hello Adrian445,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with NewVegas Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Was this your first bonus in the casino? Did you ever deposit there? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Adrian445,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.