The player from Montenegro had difficulties in withdrawing €9200 as the casino continually requested new documents, despite several confirmations. The player also reported the issue to Skrill support. The player claimed that he had submitted all the required documents, but the casino kept asking for additional photographs which he considered as a delay tactic. Despite our efforts to mediate the situation, the casino had not provided a response. We had marked the complaint as 'unresolved' and suggested the player to contact the Curacao Gaming Authority for further assistance.