HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,400Opened750Unresolved3,489Resolved7,031Rejected13,130
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for Casino Guru to reply

6d 23h 9m 55s

Disputed amount: £700

Spins Heaven Casino - Player's withdrawal has been delayed.

Spins Heaven Casino
Safety Index:Below average Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 1m 41s

Disputed amount: Can$830

Yukon Gold Casino - Player’s winnings are delayed at Yukon Gold Casino.

Yukon Gold Casino
Safety Index:High Submitted: 11 Mar 2025
Opened Current status

Waiting for a delayed payment

6d 18h 48m 9s

Disputed amount: €160

Legiano Casino - Player believes that their withdrawal has been delayed.

Legiano Casino
Safety Index:Very high Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 12m 41s

Disputed amount: €75

Jupi Casino - Player is frustrated with the bonus terms.

Jupi Casino
Safety Index:Very low Submitted: 11 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 20m 4s

Disputed amount: A$470

RollXO Casino - Player’s withdrawal is delayed due to rule breach claim.

RollXO Casino
Safety Index:Fresh casino Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

5d 18h 27m 49s

Disputed amount: 8,550 kr.

Weltbet Casino - Player’s winnings haven’t been received yet.

Weltbet Casino
Safety Index:Very low Submitted: 10 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 31m 5s

Disputed amount: Can$2,000

SupaBet Casino - Player's self-exclusion request is delayed.

SupaBet Casino
Safety Index:High Submitted: 10 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 40m 45s

Disputed amount: A$100

Slot Mafia Casino - Player’s verification request seems excessive.

Slot Mafia Casino
Safety Index:Fresh casino Submitted: 10 Mar 2025
Opened Current status

Waiting for player to reply

6d 21h 45m 13s

Disputed amount: 182 USD₮

1win Casino - Player's account has been closed for alleged fraud.

1win Casino
Safety Index:Above average Submitted: 10 Mar 2025
Opened Current status

Waiting for a delayed payment

2d 14h 1m 19s

Disputed amount: €5,800

Spinsy Casino - Player claims that payment has been delayed.

Spinsy Casino
Safety Index:Above average Submitted: 10 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,400 complaints
1 2...2,440
Go to pageof 2,440 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news